4/10 Επαρκές
12 Φεβρουαρίου 2025
Run down with some issues, clean with good staff.
The website was confusing as to whether or not the hot tub was open and I thought the latest information indicated that it was open and planned my trip accordingly. It was not open, and I was hugely disappointed.
Also the key card failed to work 4 times even though it had been in a pocket by itself each time.
The whole hotel smells like pine sol, including our room, as it seems to be coming through the vents, which is pretty nasty, and during breakfast hours they were mopping in front of the restaurant, which made it extremely toxic and slippery, instead of waiting until after 10 am. The TV in the breakfast restaurant was so loud it was difficult to enjoy breakfast, and when I asked her to turn it down it was still blaring so loud that I ate my breakfast outside of the restaurant to get away from it.
On the plus side, it is central, the beds are very comfortable, and the duvet and pillows are very nice. The internet worked well and the underground parking was nice.
The staff was also extremely nice, and they handled my extreme disappointment with politeness and grace.
The general state of the hotel was run down, but clean. The breakfast food was decent and the coffee was quite good.
My suggestions to the hotel are as follows:
- get a key card system that doesn’t de-magnetize so easily
- alter the website so it ONLY says the hot tub is NOT working
- alter either what you’re cleaning the floors with to be less toxic or be more careful where and when you use the chemicals.
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