Friendly and helpful staff, very good breakfast. The room was small but nice, however, there was a really bad smell in the bathroom, even if it seemed to be clean. Moreover, seeing the "clean" towels lying on the corridors floor with no protective cover, ready to be placed in the clean rooms was a preety nasty experience... The wifi was free but not fast enough to have a descent viber/whatsapp call. Location was good, close to tram and bus lines. Overall, it was preety expensive for what it offers, but I guess that's Amsterdam in general.