Our caretakers spoke neither French nor English, altho they were very sweet. Owner lives in Switzerland and was not easy to reach. I had to keep trying to contact him without internet and it was very frustrating. In fact, we were unable to connect to the wifi during the stay. Other reviewers have mentioned "Chantal", who was apparently not around when we were there, and probably would have made a big difference.
However, the riad is charming and comfortable, in a good location in an interesting town.