Sheraton Puerto Rico Resort & Casino

4.0 star property
Family-friendly hotel with 4 restaurants, near Distrito T-Mobile

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Meeting facility
Property amenity
Aerial view
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Casino
  • Bar
  • Spa
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach towels
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
The price is $294
includes taxes & fees
$265 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 21 of 21 rooms

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Pillowtop bed
  • 675 sq ft
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 1004 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 2265 sq ft
  • Bay view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 310 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 978 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 310 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 675 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 3 min walk - 0.3 km
  • Puerto Rico Convention Center - 4 min walk - 0.4 km
  • Pan American Pier - 10 min walk - 0.9 km
  • Port of San Juan - 3 min drive - 2.9 km
  • Escambron Beach - 5 min drive - 2.6 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Free beach shuttle

Restaurants

  • ‪Choices Sheraton - ‬1 min walk
  • ‪Medalla Arena - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Sheraton Puerto Rico Resort & Casino features a casino and puts you within a 5-minute walk of Puerto Rico Convention Center and Distrito T-Mobile. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Choices, one of 4 restaurants, serves breakfast and dinner. Other highlights include 4 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 503 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 70 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Onsite self parking (USD 20 per night)
  • Onsite valet parking (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Children's games
  • Paddleboard on site

What to do

  • Free beach shuttle
  • Paddleboard on site
  • Sportsbook
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (41463 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Full-service spa
  • 18 casino gaming tables
  • 448 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Choices - This restaurant serves breakfast and dinner.
The Bay Pool Bar & Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Cafe - Onsite coffee shop. Open daily.
Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16.00 to 34.00 for adults, and USD 12.00 to 17.00 for children

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve high chairs

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Self parking costs USD 20 per night
  • Valet parking costs USD 28 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino offer free cancellation for a full refund?
Yes, Sheraton Puerto Rico Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Puerto Rico Resort & Casino?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Puerto Rico Resort & Casino?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.
Is parking offered on site at Sheraton Puerto Rico Resort & Casino?
Yes. Self parking costs USD 20 per night. Valet parking costs USD 28 per day.
What are the check-in and check-out times at Sheraton Puerto Rico Resort & Casino?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Puerto Rico Resort & Casino?
Yes, the 21000 square-foot casino features 448 slot machines and 18 gaming tables. Sportsbook is offered.
What is there to do at Sheraton Puerto Rico Resort & Casino and nearby?
Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Puerto Rico Resort & Casino also has 4 bars and a casino, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Puerto Rico Resort & Casino?
Yes, there are 4 onsite restaurants, featuring Brazilian cuisine.
Does Sheraton Puerto Rico Resort & Casino have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Sheraton Puerto Rico Resort & Casino like?
Sheraton Puerto Rico Resort & Casino is in Santurce, a short 4-minute walk from Puerto Rico Convention Center and 10 minutes' walk from Pan American Pier. Travelers give top marks for the hotel's prime location.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Nice place to stay.
Ivan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Anniversary vacation disappointment
This was our anniversary trip and we were returning there because we had a great time last year. This year was a big disappointment. We were given a room without a balcony. Our room overlooked the construction on the pool deck. We were unaware of the construction prior to our arrival. We notified housekeeping we were leaving and 6 hours later our room was not clean upon our return. The hotel slid a notice under our door and asked us to please let them know when we returned because they wanted to bring us an anniversary surprise. We called for 2 days to no avail. We were given 2 breakfast vouchers that covered a breakfast for one breakfast per person. The shuttle bus never came to transport us to town but that was okay we used Uber. Not returning next year it isn’t the same.
Roslyn, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Old Fashioned with Wild Turkey bourbon!
Great big business hotel in San Juan…close to The District with many dinning options and music halls! AMAZING Casino and perfect Wild Turkey bourbon old fashioneds, Negronis and Aperol Spritzes served in their bar!
Roque, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jeffrey, 1-night trip
Verified Hotels.com guest review

4/10 Fair

hector, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Gladys, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place
Rafael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ZULEMA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liza, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed at this hotel 2 times now. I will definately go back. I love the layout, convience, and hospitatliy.
Melinda, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Julio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lesenta, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hector Enrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Customer Service!
Jeanne, 2-night family trip
Verified Expedia guest review

6/10 Good

Poor customer service
Ronique, 3-night trip
Verified Expedia guest review

8/10 Very Good

Mimi, 3-night trip
Verified Expedia guest review

8/10 Very Good

The parking situation is bas whenever you have many activities on the area. Food prices are pretty ridiculous on some cases like the breakfast buffet. Service, on the other hand, is always great.
Keysha, 4-night business trip
Verified Expedia guest review

8/10 Very Good

Pool is great close to many dining option
rafael, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Erin, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"The pool area was nice and relaxing."
Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM