Room wasn’t upto a 5 star standard, also never matched the profile on the website , Gold Membership not recognised, The Food and Beverage not discounted as mentioned at check in as a Gold Member , Hotel was shabby , Rooms were dirty, they couldn’t even be bothered to fill the Shampoo and Shower Gel or leave Coffee pods, I had to ring and ask , we stayed 4 night , 1 night would have been enough, A\C in Ioving room never worked , no cushions on the sofa , no Arm Chair as advertised, TV not working as a Smart TV , 3 Star at most I rate the hotel , Food was also not upto standard, I ordered a Roast Duck with Basil
- What a disappointment, just swimming in oil and to make even worse they deep fried the basil also, inedible!!!!, not the best end to my holiday enjoyment .