Pousada Portal da Palmeira

Ubatuba hotel with outdoor pool and indoor pool

Choose dates to view prices

Thu, Apr 16
Fri, Apr 17
April 2026
2
May 2026
Surrounded by Jardim Carolina, Pousada Portal da Palmeira invites you to unwind with a breakfast buffet, relax in the garden or rejuvenate at the sauna. Enjoy your downtime in one of two pools or challenge friends at billiards.
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Sauna
  • Children's pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking

Room options

Showing 4 of 4 rooms
Shower, rainfall showerhead, towels
Classic Room | Free WiFi, bed sheets
Classic Room | Free WiFi, bed sheets
Classic Room | Free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed
Shower, rainfall showerhead, towels
Traditional Room | Free WiFi, bed sheets
Traditional Room | Free WiFi, bed sheets
Traditional Room | Free WiFi, bed sheets

Traditional Room

Very good
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
Shower, rainfall showerhead, towels
Free WiFi, bed sheets
Free WiFi, bed sheets
Shower, rainfall showerhead, towels

Comfort Room

Very good
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
Shower, rainfall showerhead, towels
Free WiFi, bed sheets
Free WiFi, bed sheets
Shower, rainfall showerhead, towels

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Av. Bráulio Santos, 86, Ubatuba, SP, 11691-054

What's nearby

  • Rio Tavares - 13 min walk - 1.1 km
  • Praia Grande - 5 min drive - 5.0 km
  • Toninhas Beach - 9 min drive - 9.2 km
  • Itamambuca Beach - 14 min drive - 13.8 km
  • Lazaro Beach - 16 min drive - 17.4 km

Restaurants

  • ‪Jair Lanches - ‬4 min drive
  • ‪Bom Boteco - ‬4 min drive
  • ‪Restaurante e Pizzaria Ubatuba - ‬3 min drive
  • ‪Padaria Scala - ‬4 min drive
  • ‪Restaurante Utiyama - Posto Kamôme - ‬3 min drive

About this property

Pousada Portal da Palmeira

When visiting Ubatuba, Pousada Portal da Palmeira is a great choice to consider. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day. Other highlights include a children's pool and a garden.

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Pool table

Services

  • 24-hour front desk

Facilities

  • Garden
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Frequently asked questions

Is there a pool at Pousada Portal da Palmeira?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Pousada Portal da Palmeira?

Sorry, pets aren't allowed.

Is parking offered on site at Pousada Portal da Palmeira?

Yes, there's free self parking.

What are the check-in and check-out times at Pousada Portal da Palmeira?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Pousada Portal da Palmeira and nearby?

Pousada Portal da Palmeira has an outdoor pool and a sauna, as well as a garden.

What's the area around Pousada Portal da Palmeira like?

Pousada Portal da Palmeira is in Jardim Carolina, a short 13-minute walk from Rio Tavares.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Pousada Portal da Palmeira Reviews

7.4

Good

8.2

Cleanliness

6.0

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Verified

2/10 Poor

It's a cheap motel, but still, needs to be better. It took a long time to check in with Igor. He's not good. At night, when I came back from the beach, I realized there were no towels in my room! I told him. He gave me 1. I had to argue to get a 2nd, then realized the next morning that it was dirty! When I left, I saw in clean rooms that there were 2 towels on the beds. I didn't sleep well bc of a dog barking all night and the bed and pillows caused neck and back pain. It's far from the beaches too and wifi didn't work. The breakfast was the only good thing
1-night trip
Verified

2/10 Poor

Falta investimento na estrutura da pousada, q está c inúmeros problemas, desde o mato q tem por TD lado até os quartos c problemas no ar condicionado e banheiro entupido. O café da manhã e apenas: pão de sal, pão de forma, margarina, salsicha, queijo, presunto 2 bolos, café, leite, iogurte e um suco. Vale ressaltar q os funcionários são maravilhosos. Da pena de vê-los tentando contornar TDS as situações p nos agradar.
ZELMA REGINA, 2-night trip
Verified

8/10 Very good

Eu gostei muito da minha estadia lá e muito família e calmo amei
Raquel de Oliveira, 2-night trip
Verified

2/10 Poor

As fotos do hotel no site não condiz com a realidade atual . Os quartos com paredes mofadas e sujas , cama dura e café da manhã com poucas opções.
Quarto , próximo a cama
Teto do quarto
Lençol
Mayara, 1-night trip
Verified

4/10 Fair

O quart estava bem limpinho, porém as áreas comuns com bastante mato, as piscinas muito sujas cheias de lodo, o café da manhã básico sem muitas opções. Fui tomas café às 8h e não tinha mais café. Não tem um micro-ondas para aquecer algo. As imagens para locação no booking estão perfeitas mas ao chegar no local nada a ver. Apesar de ser um local simples o cuidado é essencial.
Antônio, 3-night trip
Verified

10/10 Exceptional

Bom atendimento
Suellen Cristina, 1-night trip
Verified

8/10 Very good

Quarto limpo. Ar condicionado bom. Chuveiro não esquentou. Lençol na cama não é de elástico. Vc dorme e ele fica saindo. Piscina ext
Olga, 4-night trip
Verified

6/10 Good

O pessoal muito gentil, a porta do banheiro não fechava
Cléber, 1-night trip
Verified

10/10 Exceptional

Todos os funcionários muito atenciosos, piscinas limpas, café da manhã cortesia muito bom e com variedade.
Janser, 3-night trip
Verified

2/10 Poor

Pena que não tem qualquer cuidado.

Estrutura necessitando de reforma. Equipamentos não funcionam.
José Roberto, 2-night trip
Verified

8/10 Very good

Tout est bien 👍👍

A mon sens le seul problème est que cette pousada se situe dans une zone assez désaffectée ....mais quand on est a l intérieur tout est bien .le personnel le jardin le petit déjeuner...ils sont parfaits et ne savent pas quoi faire pour nous faire plaisir....c est très agréable ...
Bernard, 3-night trip
Verified

8/10 Very good

Gostei muito boa
JOYCE, 2-night trip
Verified

6/10 Good

Pelo aplicativo o check in era ao às 12:00, chegamos tivemos que esperar até as 14:00, não tinha toalhas, só nos passaram no dia do check out.
2-night trip
Verified

8/10 Very good

Ótimo custo benefício, pelo valor atende as expectativas, com certeza voltarei a me hospedar.
Luiz, 2-night trip
Verified

8/10 Very good

Poderia melhorar em algumas coisas!

Funcionários fizeram o que puderam, porém não há gerenciamento presencial, onde não vê as falhas que precisam mudar ou melhorar... Nós não tivemos toalha de rosto em nenhum dia, pq a máquina que lava estava quebrada e teve hóspedes que ficaram sem toalha de banho... tiveram que trazer de outra pousada pra suprir a demanda. Café da manhã de terça até quinta foi mais simples, na sexta teve mais opções... infelizmente ficou enjoativo, pq todos os dias eram o msm sabor de bolo: fubá com goiabada e formigueiro. Pão francês com frios, salsicha, café, leite, iogurte e suco de caixinha. Não tinha manteiga, era margarina... Funcionários que ficam na recepção, fazem de tudo: café, lava louça, etc... está com pouco staff! Apenas uma funcionária pra limpar toda a pousada... Creio que se tiver um gerente presencial ou donos olhando de perto, tem tudo pra ser uma das melhores pousadas! Precisa de alguns acabamentos, manutenção. Sauna não existe mais... Parabéns para os funcionários que estavam fazendo malabarismo pra pousada funcionar. Tem que ter gerente pra lidar com as demandas de perto e rapidamente. A piscina aquecida é muito bacana, salva os dias de chuva ou frio... mas o espaço da msm precisa de manutenção urgente.
Luciene, 3-night trip
Verified

8/10 Very good

Razoável

A pousada é boa o preço é bom fica bem localizada perto de mercado e outros, o serviço de quarto deixa um pouco a desejar, a piscina quente não estava 100% e uma sauna que existe no local estava desligada.
CLEUDEMIR M, 4-night trip
Verified

4/10 Fair

Decepção de Café e atendimento. Sem sauna.

Fujam dessa pousada. Não havia nem guardanapo no café da manhã, faltou fruta no primeiro dia e no segundo dia sem fruta novamente e nem suco que aliás são industriais. Só por esse motivo já não recomendo a ninguém. No último dia faltou água quente para o banho. Aparentemente, os funcionários presentes na recepção não podem resolver os problemas, colocaram a responsabilidade do café em uma pessoa que não se encontrava e já deveria estar lá. Localização não é boa, vizinho é um terreno de uma mêcanica ou um estacionamento de peruas , ônibus algo assim. Quartos e banheiros apresentam bolor no teto e em umas das paredes. No anúncio dizia que tinha sauna. Mas NÃO TEM . Segundo a recepção, a antiga pousada que tinha. Então criem um anúncio novo que conduza com a nova realidade.
Ri, 3-night trip
Verified

4/10 Fair

Mais funcionários para melhorar qualidade do servi

Lugar bem gostoso mais o café da manhã deixa muito a desejar poucas coisas e quando acaba demoram para repor no último dia ficamos sem agua quente não indico
Tiago, 2-night trip
Verified

10/10 Exceptional

MARAVILHOSO

INCRÍVEL, MINHAS FILHAS AMARAM O LUGAR, CAFÉ DA MANHÃ ESPETACULAR.
Danieli, 1-night trip
Verified

10/10 Exceptional

Ótimo atendimento,funcionários super atenciosos e prestativos,uma piscina aquecida incrível. Próxima viagem voltarei lá
Daiany, 4-night trip
Verified

10/10 Exceptional

Nezuilha, 2-night trip
Verified

6/10 Good

Bruna, 5-night trip
Verified

10/10 Exceptional

Simples. Mais excelente ótimo

Tania, 2-night trip
Verified

10/10 Exceptional

Silvestre, 2-night trip
Verified

10/10 Exceptional

Mauricio, 3-night trip