The facility is beautiful and equipped with nice amenities. However, we encountered a few issues during our stay. The internet in our room was not connecting, and this problem was never resolved. Additionally, we didn't have hot water on the first day, and when we reported it, we were advised to fill out a work order. I believe that when I bring a complaint to someone, they should take care of the work order request themselves.
The front desk staff does an excellent job managing the guests coming in and out of the property, but they seem unable to offer solutions for problems that arise. We stayed in a one-bedroom apartment on the second floor, and I would not recommend staying in any unit below the sixth floor. The area is very high-traffic and noisy throughout the day and night. The local culture seems to encourage frequent honking to move traffic, so we often heard car horns and police whistles trying to control the congestion.