Carlton Oaks Lodge, Ascend Hotel Collection

This place is a dump

This place had very little to offer, for the price. The carpet was disgusting and had bare spots everywhere. The furnishings were 80's era and not very comfortable. The A/C worked good but was extremely loud. You could hear sounds from other rooms and there was no kind of room service offered or any food available. No paperwork in the room to inform you of what is available at the facility.

Eric, Ταξίδι 1 διανυκτέρευσης, Ιουλ 31, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

OK but probably not again

This place was located in the middle of a residential neighborhood. The place was clean. There was a restaurant on site we did not try. There is a $15 charge if you don’t return the pool towel to the front desk. When we tried to return it no one was there. When we try to check out the next morning no one was there. So we left the pool towel in a basket that was left there before pool towels. We were still charged for two on return pool towels. Additionally, the beds were not queen size. I am only 6’0” and my feet were hanging off the bed. They were definitely full size if not smaller. They were comfortable and the rooms were clean. We stayed here because we were looking for something different off the beaten path.

Nicholas, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Ιουλ 30, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Disappointed in the stay

Very disappointed. Upon check in I was told that I would be getting a handicap room because that was the only one available and “you don’t have a choice”. Towel holder in bath was falling off of wall. TV/internet worked off and on. Very old dated furnishings that you would find in maybe a second hand store or at a rustic campground. The golf course seemed nice. I would not stay here again. Disappointed overall.

Ταξίδι 2 διανυκτερεύσεων, Ιουλ 28, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Lacking just a touch this time

We have stayed here several times. Its dated but always clean and comfortable. This time however we found it odd not have any office staff until the afternoon to help with issues such as...our tv doesnt work or how can we get pool towels when they are in the office locked up? With the office being closed the answering machine would have you leave a message and they would get back to you....but they didnt. In the pool area the water sources such as the shower and drinking fountains were shut off. Aren't people rinse off before entering a public pool? Housekeeping and the restaurant food was amazing as always. This trip the "resort" just didn't have it together. Maybe its Covid?

Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιουλ 22, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Not so great.

We stayed in one of their “villas” this time - I was disappointed that the furniture was lacking, the couch wasn’t a pull out, they table one had chairs for two and was “bistro” size. We have stayed here 2-3 times a year for years when coming to visit my parents, but we are going to have to find a new place. Management has changed and they are trying to sell to a developer - you can tell.

Shannon, Οικογενειακό ταξίδι 7 διανυκτερεύσεων, Ιουλ 5, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Will return again

Great bungalow over the golf course, only regret is not staying longer due to work. Will return in the future.

Hector, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Ιουν 30, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Just the pool

Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιουν 18, 2021

Αυθεντικό σχόλιο πελάτη της Travelocity

Dated and showing it’s age.

David, Ταξίδι με φίλους 1 διανυκτέρευσης, Ιουν 18, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Nice

Οικογενειακό ταξίδι 1 διανυκτέρευσης, Μαΐ 28, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

Shower leaked terribly & top drawer on dresser would not stay closed. Other tha those 2 things exceptional

Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Μαΐ 27, 2021

Αυθεντικό σχόλιο πελάτη της Expedia