4/10 Επαρκές
22 Μαρτίου 2025
Whenever we got to our room, the toilet was spraying water all over the floor. I told an employee at the front desk the situation. The employee stated that he had to confirm that the toilet was leaking and the solution for the toilet was to put towels on the floor. Employee did not mop or sanitize the floor, and we were told that we couldn’t move rooms because they were fully booked. They did not offer to refund us or offer a discount. The hotel in general was not very clean. There was plastic and wrappers on the floor outside of our hotel room when we arrived. Inside the carpet was old that was invented in the carpet. Overall, it was a very disappointing day, and the staff did not do anything to make it better. The indoor pool was also dirty and had mold on the bottom.
Jennifer
Jennifer, οικογενειακό ταξίδι 1 διανυκτέρευσης
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