Holiday Inn Express Mérida

It was good

Good hotel for the price, close to where I was going for a meeting

I picked this hotel since it was located close to my family's house. I am so glad I did because this hotel put a ton of American hotels to shame with how clean, quiet, easily located from the street and nice it was. The price was also very reasonable for how large the room was. The security was also very good at this hotel when my dad was trying to come up to our room to pick us up they made him wait until they called my room to verify who he was. Free breakfast was available but I did not eat. Hotel is located walking distance to a extremely nice mall and Costco isn't much further away if needed.

We requested and paid for a non-smoking room and first thing we noticed was the smoke smell that wouldn’t go away not even with air conditioning on. Even stronger smell in the bathroom. We asked for a different room and were told they had no availability and that someone from Security would come to check the smell. No one showed up. We didn’t have a pleasant sleep due to the nauseating smell. Service in the restaurant was nice.

Room was excellent and the breakfast was amazing! Highly recommend and will stay again

Served our purpose. Shopping near by and a free shuttle to sister hotel downtown near historic center. Cab back to hotel was not expensive. Friendly, helpful staff.

Clean and comfortable bed. Average free hot breakfast . Small outdoor pool . Walking distance from major shopping center, even free shuttle available.

Have been to Mérida about 5 times now. Best place to stay in Mérida. Front desk staff are not only bilingual, they are incredibly helpful and pleasant. They alone make the stay well worth it. Went above and beyond to make sure our stay was a pleasant experience. Pool is small, but adequate and well kept. Buffet breakfast is tasty and well stocked. Free shuttle service was timely. Will definitely stay here the next time we travel to Mérida. No complaints whatsoever with this hotel. Hopefully they keep adding things for tourists to see in this area.

Clean, nice check in. Except for the VERY noisy room we got right next to laundry.

A mi me gustan mucho los Holiday in ya que por lo regular ofrecen una buena relación calidad-precio pero esta vez en el Holiday in expres Merida no me fue tan bien , me toco una habitación con una cama king de un colchón súper aguado y esta vez no había opción de escoger almohadas , solo había 2 , también me tocaron unas toallas súper viejas , con decirles que la del piso hasta deshilachada estaba de las orillas , ni en mi casa uso algo así , no se veían bien en general las toallas estaban muy amarillas . Me gusta este hotel ojalá revisen los enseres y colchones que ya están en mal estado , es tiempo de sustituir.