Recently stayed at Best Western Rembrandt from Sep 30 - Oct 2, and unfortunately, my experience fell short of expectations. The staff was polite and welcoming. The hotel and room were quite outdated. While the room was clean, it had a musty smell and was incredibly humid. We left the windows open regularly and it was still hot. The hotel provides you with a very small desk fan that was meant to air out the room but had little effect, and was very noisy when in use. There was no safe in the room for personal items. Aside from the rooms being hot and humid, for the two nights that we stayed, each morning we were woken up abruptly by the fire alarms going off for no reason. Both alarms went off before 9am after sleepless nights from the heat and uncomfortable bedding. When we mentioned the alarms to the staff, they just told us it was an ongoing issue, and they were aware.
While the location was convenient, I booked this hotel solely on the intention of being able to use its amenities which includes Pool//Hot tub and disappointingly this was not included. We had many wonderful options for hotels nearby but spent the extra 100$ to use the pool for a more pleasing stay and we were told that just because we purchased our stay through Expedia , we were not entitled to use the spa and would have t