2/10 Κακό
2 Ιουν 2025
No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding.
I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service.
I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels...
Incredibly bad experience. Would recommend staying anywhere but here.
Jade
Jade, επαγγελματικό ταξίδι 1 διανυκτέρευσης
Επιβεβαιωμένο σχόλιο πελάτη της Expedia