8/10 Very good
Clean and safe. Need more towels. Need more Fobs for entry and elevator use (at least 2). Instructions were cumbersome to read in the app.
Charles
Charles, 3-night trip
Aparthotel
CozySuites - Penrose
Aparthotel located steps from Old National Centre
CozySuites - Penrose puts you just a 5-minute drive from Gainbridge Fieldhouse and Indiana Convention Center. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Conveniences like kitchens are in all apartments, along with Smart TVs and Netflix.
Very good
Popular amenities
- Pool
- Kitchen
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
Main amenities (3)
- 20 smoke-free apartments
- Seasonal outdoor pool
- Air conditioning
Feel at home (6)
- Kitchen
- Separate dining area
- Separate sitting area
- Coffee/tea maker
- Digital TV service
- Free self parking
$182 nightly
$214 total
Feb 10 - Feb 11
Total with taxes and fees
Room options
Showing 6 of 6 rooms
Deluxe Apartment, 3 Bedrooms, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 3 bedrooms
- Sleeps 7
- 2 King Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
Deluxe Apartment, 3 Bedrooms, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 3 bedrooms
- Sleeps 7
- 2 King Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
Deluxe Apartment, 3 Bedrooms, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 3 bedrooms
- Sleeps 7
- 3 King Beds and 1 Large Twin Sofa Bed
Deluxe Apartment, 1 Bedroom, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Large Twin Sofa Bed
Deluxe Studio, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Sofa Bed
Deluxe Apartment, 2 Bedrooms, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
- 2 bedrooms
- Sleeps 5
- 1 King Bed, 1 Queen Bed and 2 Large Twin Sofa Beds
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About the neighborhood
530 Massachusetts Ave, Indianapolis, IN, 46204
About this property
CozySuites - Penrose
CozySuites - Penrose puts you just a 5-minute drive from Gainbridge Fieldhouse and Indiana Convention Center. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Conveniences like kitchens are in all apartments, along with Smart TVs and Netflix.
At a glance
Property amenities
Frequently asked questions
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CozySuites - Penrose Reviews
Very Good
8.0
Cleanliness
7.0
Amenities
7.6
Property conditions & facilities
10/10 Exceptional
Loved the pool area. Everyone we passed was so friendly. Apt had everything I needed to cook and even provided coffee so I didn’t have to go out to get any. Def will be back.
Jessica
Jessica, 4-night trip
10/10 Exceptional
Great suite, clean, modern, and in a great area!
Excellent place to stay right across from the event center we were attending. Beautiful suite albeit a bit pricey. Plenty of restaurants to chose from within walking distance and parking in the garage was free. The only wrinkle was the “free parking” was $40. A quick call to customer service and it was decided we would pay the charge to be released from the garage and the fee would be refunded promptly. Less than a week and the refund is on the way. We will stay here again in a heartbeat for the positive experience and the efforts on our behalf to get the parking fee refunded. We highly recommend!
Sandra
Sandra, 1-night trip
2/10 Poor
Note, this is a self check in property. Had to go to their website and upload credit card info and photo of ID in order to receive check in instructions and access to the property. Inconvenient, given I use Orbitz to avoid these hassles, but not a big deal.
Here is the kicker - they never sent check in instructions. When I arrived, I called from outside the property. They still could not give me instructions on how to access the place while I was sitting outside.
Ultimately, they told me if I wanted to cancel, I could receive a refund. Not many options, since I could not get in. Very inconvenient that I had to find another place last minute. So I canceled. The next day they sent me a note saying that because I canceled less than 24 hours in advance, they would not give refund.
Orbitz was not helpful at all. They also do not stand behind their product and suppliers. They refused refund.
Ultimately, I paid for a night at this property and was never given instructions to access it. Only canceled because they would. It give me a room. Neither company will refund.
I recommend you book somewhere else.
Joel
Joel, 1-night trip
10/10 Exceptional
Nicolas
Nicolas, 2-night trip
10/10 Exceptional
TreVaughn
TreVaughn, 1-night trip
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