Novotel Bangkok Ploenchit Sukhumvit

This hotel is the best kept secret in Bangkok. Exceptional service and staff. The location is directly next to the BTS and it makes it so easy to get anywhere in Bangkok. Beats taking a grab or taxi in traffic grid-locked Bangkok. There is a very good restaurant and bar downstairs with live music in the evening. Great place to just unwind and relax after a long day. There is also an amazing spa located on site with excellent quality of service and cleanliness. I have to give extra credit to the housekeeping staff here.. No matter how messy our room was, we always came back to a perfect clean room with everything organized for us.

Our friends cancelled their trip due to virus concern and this was the only hotel that would not refund their hotel cost. My daughter and I went on the trip - overall stay was fine but the morning of our early departure I wasn't allowed to get a cup of coffee in the restaurant. Flat out - no. I would have paid for the coffee but if I didn't get the full buffet then no coffee. It's a small thing but really left a bad impression.

We’re stay at suite room, Overall good, service good..check-in and out was fine..nut one thing i find that hotel should improve is the variety of choice for breakfast as it was so limited options.

Great stay. Very helpful staff. We were travelling with a 9 month old baby and everyone was incredibly helpful and went out of their way to provide good service.

Great location with BTS SkyTrain station within 100 metres from the hotel entrance. This hotel offers spacious, modern rooms with great views (we stayed on the 14th floor). Food and beverage options very good - if not a little expensive for Bangkok. Would definitely recommend this hotel without any hesitation and would relish the opportunity to return here again one day!

The hotel was alright have stayed in better hotels in bangkok

A good place to stay with convenient transport network & good restaurants

Thumbs-up for their service. Will be great if the capacity of the hair dryer can be improved. I gave the hotel service 9 out of 10

Ploenchit BTS is in front of hotel. Super convenient for travelling. Especially for those who wish to travel to Chatuchak you have option to take train from Sukhumvit interchange too. Room is clean with comfy bed and superb even for superior room.