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Crowne Plaza Chengdu Panda Garden, an IHG Hotel

5.0 star property
Luxury hotel in Xindu with 3 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Property amenity
Steam room, body treatments, hydrotherapy, aromatherapy
Property amenity
Exterior
Steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is $79
includes taxes & fees
$75 per night
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Living Dining Areas)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 1292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Panda Theme)

Premium Room, 1 King Bed (Panda Theme) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Panda Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 463 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panda Theme)

Standard Room, 1 King Bed (Panda Theme) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Panda Theme)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Dining)

Minibar, in-room safe, desk, blackout drapes

Suite, Multiple Beds (Living Dining)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503

What's nearby

  • Chengdu Research Base of Giant Panda Breeding - 5 min drive
  • Taikoo Li Shopping Center - 16 min drive
  • Chengdu IFS - 17 min drive
  • Tianfu Square - 17 min drive
  • Wide and Narrow Street - 18 min drive

Getting around

  • Shuangliu Intl. Airport (CTU) - 52 min drive
  • Chengdu East Railway Station - 26 min drive
  • Chengdu Railway Station - 26 min drive
  • Shiling Railway Station - 31 min drive
  • Free area shuttle

Restaurants

  • ‪金时代酒吧 - ‬4 min drive
  • ‪心源茶房 - ‬4 min drive
  • ‪何氏豆腐 - ‬7 min drive
  • ‪86°CTea - ‬18 min walk
  • ‪天福酒店 - ‬4 min drive

About this property

Crowne Plaza Chengdu Panda Garden, an IHG Hotel

A great choice for a stay in Chengdu, Crowne Plaza Chengdu Panda Garden, an IHG Hotel features a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Canal Luna, one of 3 restaurants, serves Chinese cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 345 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (1873 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sense Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Canal Luna - This restaurant specializes in Chinese cuisine.
Cafe 198 - Onsite café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 per person

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Does Crowne Plaza Chengdu Panda Garden, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chengdu Panda Garden, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Chengdu Panda Garden, an IHG Hotel and nearby?
Crowne Plaza Chengdu Panda Garden, an IHG Hotel has a nightclub, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
Are there restaurants at or near Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel and wonderful service.
Jason Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jimmy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xiao Fan provide a good service for us. Thanks
Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous stay
This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Cindy, 5-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel for the Pandas.
The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Trevor, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Jana, 8-night family trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yes! Stay here!!!
We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for pandas
Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Michael, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good
Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Lou, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the Pandas, far from the city center..
Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Randy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Overall is good
IVY, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms were nice and the staff was awesome. the location of the hotel is a bit far from the downtown core of the city. This made taxis kind of expensive
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was excellent customer service, rooms were awesome, people are the best
2-night trip
Verified Expedia guest review

10/10 Exceptional

The service wad great, with the exception of one induvial who did not like Americans. It was a long way away from the City Center, but quite. The way we like it. I would stay there again in a drop beat.
EDWARD, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous stay would definitely stay again. A but if a language barrier, but lovely staff
Sam, 2-night trip
Verified Expedia guest review

6/10 Good

Beautiful room, nice pool and sauna/steam room, truly 5-star. It is shocking that a crooked bell boy running his own side businesses is tolerated in such a place. I ordered a taxi at least 20 minutes ahead. There was no taxi. After another 15 minutes a buddy of the bell boy arrived in his car trying to charge me 4 times the meter rate. The reception personnel didn't see a problem and didn't help. Disgusting.
Tom, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel with benefits.
Lovely hotel, good food, comfortable but two things are stand out - a) close to the Panda park with transport provided by the hotel and b) the local market - go across the major road and into a local market - good deals e.g. genuine Chinese tea set for £30 where could have paid hundreds elsewhere. Only found thanks to the position of the hotel which is great value with very helpful staff.
Trevor, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Would Happily Stay Again
Excellent hotel, clean and comfy. Spa was good. Has beautiful garden. Plenty of variety for breakfast. Restaurant food not the best however. Close to panda breeding centre.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel, My only issue is with their travel desk. Need to be more informed
2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

Don't Book Unless Absolutely Have To...
I travel for work and always book for a King bed room. When I got to the hotel check-in at 11pm, I was given a two double-bed room. When inquiring for getting a King bed room, the staff said the only king bed available is an administrative suite which will cost me if I want it. Usually at other hotels I would have been upgraded to the King bed suite at no extra cost, since it's late and there is no point for the hotel to keep the room anyways. Even worse, when I refuse to pay to upgrade, the staff looked at me like I was a cheap-stick. They certainly do not wish to try satisfying customer, but only doing the most basics. When I check-out and asked for a taxi-cab to the subway station, they arranged a cab that intend to take me to the train station. I have never experienced such a chaos at a hotel anywhere. Certainly the worst hotel stay ever.
Verified Hotels.com guest review