2/10 Κακό
28 Μαρ 2026
SECURITY DEPOSIT FRAUD
Upon checking in we noticed damage to a lamp and reported it to the owner over the phone (as this is an apartment complex and they rent out apartments so there is no front desk). We sent photos as well.
When we left they charged us $100 and notified me they were charging me for the lamp. I replied and showed them the photos that were taken when we checked in as well as myself contacting them and providing that information right away. The aardvark company who does the booking replied their "cleaning team" said there was no damage prior to our check in. I asked for what evidence they had, as well as asking for an itemized invoice of the lamp price. They told me the charges were going to stay, wouldnt provide me with an invoice for proof and said to contact Hotels.com. I am currently disputing the charges but will NEVER stay here again.


Alex
Alex, ταξίδι 2 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com




















