Cypress Pointe Resort by Diamond Resorts

Great experience

Me and my family experience great service from the moment we got there till our last day there. The room was very clean and amazing

Michael, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Δεκ 10, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

SALES PITCH HARASSMENT

The stay would have been perfect if not for the harrasment from the salesman in the lobby trying to get me to sit through a 2 hour sales pitch on time shares. He called. He texted. He even called the phone in the condo. We checked in around 6:00 in the evening and left at 8:30 in the morning and he actually expected me to give him 2 hours of my time with my grandbabies so he could try to sell me something? That was in such poor taste. So poor in fact, that I will never even consider staying there again.

Matthew, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Δεκ 5, 2021

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Great! But bring earplugs.

The room was great. It was clean. The only complaint is the walls are extremely thin. When you have neighbors, it is very noisy, and the noise from the busy street is loud as well. Bring earplugs! There was also a light shining through the blinds that I couldn't block out.

Rebecca, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Νοε 6, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

connecting door

We were in the B suite and we could hear the people in suite A talking. And most likely they could us. IT turn out when we went to bed and turn off the lights we could see the the light from the other room thru the connecting door it had a gap all around door. I said to clerk the next day all they said Sorry. Also the first morning the shower was luke warm if it was that, The next morning the shower was fine.

John, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Νοε 5, 2021

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Average

Halls were dirty. Rooms are outdated

Tiara, Ταξίδι 1 διανυκτέρευσης, Οκτ 30, 2021

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Great Location & Clean Rooms

For the price, it’s a fantastic room. It was clean and had everything I needed for my short stay. It was weird for the room to have a soaking tub at the end of the bed, but if I was staying for longer than a night I probably would have given it a try (no bubble bath soap was provided). I did not use any of the amenities during my overnight stay. Check-in was quick and easy. Parking is limited. I got in late and had to park at the lobby since there were no spaces by my room. There was a shopping plaza behind my room and the early morning trucks were loud and easily heard through the room. I would stay here again except for the $300 deposit required (returned in 3-5 business days). Just based on the ridiculously high deposit I won’t be returning to this property.

Jennifer, Ταξίδι 1 διανυκτέρευσης, Οκτ 26, 2021

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Awesome!!!

Beautiful place, very clean and cozy. Two thumbs up.

Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Οκτ 23, 2021

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Great Location and service

Επαγγελματικό ταξίδι 2 διανυκτερεύσεων, Οκτ 19, 2021

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Noisy

Nice location. Front desk friendly. Was hit up for timeshay presentation, bit backed off when we said we weren't interested Room on ground floor (warning, no elevator) was convenient and clean. Service only provided every 7 days. Single, uninsulated interior door separated us from neighbors. Could clearly hear every word they said. And I'm sure they heard every word we said too. For that reason will not return.

Carol, Ταξίδι 2 διανυκτερεύσεων, Οκτ 18, 2021

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I really love this resort. This our third year coming and We will be back.

Ashley, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Οκτ 17, 2021

Αυθεντικό σχόλιο πελάτη της Orbitz