9HOTEL MERCY

Fab location lovely staff and very comfortable rooms with all you could need

מלון נקי חדרים נוחים מאוד צוות המלון אדיב במיוחד מיקום המלון מצויין 2 דקות לרמבלס פשוט מצויין.

Extremely comfortable & clean. Fantastic location & a very friendly team to help in any capacity. Will definitely be returning here.

Friendly and courteous staff! Fabulous location.

Overall, very pleasant stay, great location, very helpful staff. There was a large area rug in the room which really needed cleaning. Breakfast was included but not worth getting up for. I liked that they had refreshments and comfortable seating available in the small reception area.

We wish the WiFi were better.

Very small rooms, could only just get around the bed and no view. No early check in. Unable to reserve parking. First come first serve basis in parking lot down the road. Staff not helpful at all. Would not recommend.

This is a nice hotel in a good location. You can easily walk down to the city centre, and walking up to Principal Real, gives you a whole more laid back area to explore. Walking towards Santa Catarina takes you to dozens of small restaurants and bars in the steep cobbled streets. Our room was on the 2nd floor overlooking the street. It was not noisy. Other reviewers have noted the unique decor and the 'black' bathrooms. We liked it all and thought it was interesting and well thought out. Not every hotel has to be bland! Staff were very friendly. We didn't eat at the hotel since there are just so many options in the area. On our last night we stumbled across some small 'Fado' restaurants in the area. Sure they were a little touristy, but we had fun and enjoyed the music and the general vibe.

Hotel is updated, and clean. Rooms are small. Great location downtown.

Service was impeccable however the room was above a cocktail bar and it was like a dance floor in my room till 2.30am. Have made a complaint to the hotel and to hotels.com They should not be selling a room that has such bad sound proofing.