It's plenty clean and comfortable, and the convenience of not having to go outside to go to the MOA is huge, if that's what you're interested in. What I didn't like was that there were no free coffee (other than the subpar stuff in the room) or breakfast options, and if you wanted to have any coffee or food at all in the morning, the prices were exorbitant. $4 for a small cup of bad, drip coffee and $6 for an old croissant. Not having free breakfast is understandable, but to not have any free coffee and to charge such an absurd amount for everything is extortive. I'm guessing they mainly count on business clients who don't care what they spend because it's on the company's dime, but for families who want to come for the mall, it's frustrating.