I had requested parking well in advance, confirmed through pre-arrival communication, only to find upon arrival that no arrangements had been made. This oversight was both inconvenient and frustrating, especially given my specific advance request.
The reception experience was equally troubling. I overheard staff members making derogatory and offensive remarks in French, under the apparent assumption that I wouldn’t understand. Such unprofessional behavior, particularly at the front desk, is wholly inappropriate and left me with a distinctly negative impression of the hotel’s culture and respect for guests.
Overall, the service at this establishment did not meet even the most basic standards expected from a professional hospitality environment.