The hotel is a hidden gem within Tampa’s Downtown. The service is high quality. However, the experience was damaged by an alleged false evacuation event that happened in the middle of the night. The downside was that, although it may have been a mistake (which happens anywhere), no incentives were offered to cover the disturbance at 3 am nor any explanations were given as to why the alarm had gone off. The hotel is a beautiful and careful mix between classic and modern design. The only thing is that it is going through outside remodeling and the construction gear covers the facade. I give 3 out of 5 due to the event, but it was definitely good in terms of service and customer service, until the false alarm.