Leto Hotel

We got very disappointed with the hotel, the only thing we like it was the location it is right in the center and closed to the beautiful stores around. Firs it all they don’t provide complementary water, usually for a four star hotel they provide a list two bottles of water, we used the water that was out side the refrigerator and when we sing out they change as for does two bottles of water, and also the bathroom are in very bad shape!! It looked like one star hotel, is very poor condition. sorry but that was our experience.

For the price and the pictures posted this hotel is not what is seems. The pool and garden was nice, however the rooms and hotel itself was less than impressive. This is the first time hotels.com has misrepresented the hotel. I was waiting for the front desk to ask how are stay was during checkout but they didn’t.

Check in not till 3pm and when shown to room there were a couple of dead mosquitoes on floor and windows wide open. The shower was super powerful, but had a curtain round which let the water out everywhere making the bathroom like a wet room...which did not drain away. The breakfast was basic but the cereal dispenser not working so a guest took lid off and started using his hands to grab the food...this was observed by staff who told him to stop and used a spoon to fix the cereal...but didn’t replace it. Chef then arguing with waitress over something in front of everyone. No mini bar or water in room. Staff on door on evening for the restaurant side were rude when we tried to get back in hotel...making us walk round to other entrance (which is fine - just a way to say it without being so aggressive). Not bad for the island but should be three star and not four as overpriced and not value for money. The location of the hotel was great :)

Had a beautiful one day visit. Staff very accommodating.

It's a 4 star hotel for namesake. Description was not matching with the amenities provided. Will never recommend this one to friends.