Hotel Portugal

The staff in this hotel are outstanding. So friendly and helpful and a credit to the hotel. The room was great, we got put into an uograded room, which seems to be fairly common judging by other reviews but regardless was amazing value for money. Great location. Short walk from Rossio Metro and overground stations should you want to get a train to Sintra like we did. The starting point for the famous number 28 tram Is also a short walk away. Rooftop bar in the adjourning hotel owned by the same people (across the car park at the back) is well worth a visit for a great view. The only slight negative for me was no kettle to be able to make tea and coffees. Clearly the hotel wanted us to buy capsules for the machine in the room at €1.50 a pop after a complimentary 2 per stay (not day..per stay). This is fair enough i guess as the stay was great value for money regardless just as tea loving brits we would have liked to be able to make a brew. Overall I would highly reccomend and will definitely come back should I return to Lisbon.

From first moment staff so friendly and helpful at this charming hotel. 3 mins walk from Rossio metro in Praca Figueria or 5 mins from Aerobus 1 stop.Uninspiring street but as soon as inside this very modern hotel everything delightful. As well as it's small bar area you can use much larger bar /lounges of adjacent Hotel Mundial, definitely a bonus.Buffet breakfast extensive - lots of fresh fruit,numerous hot and cold items, breads and pastries so good for vegans/vegetarians.Only "complaints" ( mentioned to staff) coffee machine in room where it's 2 free capsules per stay not per night.Also despite hanging up towels they were changed daily.Even in top (4th) floor bedroom rumble of metro noticeable but not disruptive.Will stay here on next visit to this vegan friendly city.

From check-in to checkout, it was a huge success! The staff are all friendly and ready to do whatever you want to be happy. The location of the hotel is amazing. Lisbon is noisy at night so if you are sensitive, bring earplugs. The rooms are FANTASTIC especially in EU terms!!!

Fantastic hotel great location and wonderful service, we will be back!

My wife and I traveled to the city from the airport by Airport Bus no. 1 which arrives near the Rossio Metro station just a short walk from the hotel. We found it after a bit of a struggle as Google Maps does not like high buildings and access is down a small side street. Our reception at the hotel was very friendly, all the staff are very helpful and friendly, especially Ricardo on the door who helped us several times with tips and advice. Our room was not quite ready when we arrived but we made use of the free drink vouchers provided by the reception staff and waited for five minutes in the bar. we were then shown to our room (107) and the staff member showed us around its various items including the quirky mirror/television. the room itself was spacious and comfortable. I only have a couple of grumbles over the room 1. The TV only had one English channel (BBC World News which loops every 40 minutes) and despite being a futuristic TV combined with the mirror was not a SMART TV so we could not cast Netflix onto it and had to use my laptop. 2. There was just two free cups of coffee per week! (very cheap!). The bed was very comfortable and there was a very large bath which my wife loved. We were on the first floor so it was not the most quiet room I have ever stayed in but it was not too noisy (we went at the end of November so this may not be the case in peak season). The windows/romeo balcony doors also have wooden doors which reduces noise a little and light a lot. The hote