When I booked a stay at this hotel I was told that check in time would be 3:00pm. When I arrived here, the front desk workers told me my room wasn’t ready, keep in mind that I got here around 4:00pm. To add on, the worker told me that they would call me when the room finished, when I asked them how long it would take until the room was cleaned they told me they would call, but unfortunately this wasn’t the case when an hour passed and I wasn’t called. I took the initiative and walked into the hotel again, when I asked the front desk about my room they were able to give me a key. The worker who attended me didn’t offer an accommodations nor was the most kind when handling the situation. If check in is 3:00pm then a room should be available, or it shouldn’t take a two hours, checked in at 5:00pm, to be ready.