Regency Inn

Management is very good. The air conditioner in our room was not working. They went to another available room and made sure the air conditioner worked, then had us move. Very nice people!

It was a single night, they were very accommodating with our late check in and request for a lower level room. Did notice there were no ice boxes, the mini fridge in the room has a broken temp switch so it didn't keep things very cool. There was a microwave but no coffee maker.

Our stay was great! We did realize about bedtime that the room had very few pillows and towels. The room we had was advertised as a “family” room but had no family accommodations like additional pillows, towels, or soaps. We also were unable to find information on the continental breakfast that was advertised on the booking site. Turns out it was some individually wrapped muffins in the office which was somewhat disappointing for my children and I. Other than those things, our stay was great. We enjoyed the pool and spa, and everything seemed clean, and the beds were comfortable.

Hotel check in consists of being buzzed into a 5'x8' lobby, speaking to the clerk through bullet-proof glass, filling out a 3x5 card and paying for the room. The owners of this hotel are horrible! We had a misunderstanding. I left early and my daughter, who lives nearby, stopped by to bring my wife breakfast and brought her dog. Unbeknownst to us dogs are not allowed on the property PERIOD. It was an honest mistake. As soon as she were alerted to this they left. The dog was in the room 2 min max. As they left the room a female claiming to be the "owner" screamed at her "GET OUT!" My wife attempted to explain the situation only to have her escalate saying “get your things and get out now, I won’t charge you for tonight. If you don’t leave now I will throw you out and charge you anyway" At some point my wife crying by now, said “you know we can review you online, right?” The female screamed “Don’t you threaten me! I don’t care about online reviews” Feeling this woman couldn’t possibly be an owner they walked to the office. There she was greeted outside the lobby by another owner, a male. My wife explained situation again and knowing the policy now, would take the dog and leave the premises. He explained that they had past issues with dogs damaging the rooms. The man agreed that we could stay in the room that night so long as the dog left. My wife in a cast, walked to a shopping center to eat with our daughter. Check other review sites and google street view for confirmation.

for Vallejo it was decent, would stay again for six flags