Holiday Inn Express Klamath - Redwood Ntl Pk Area, an IHG Hotel

One of our favorite places to stay

We love staying here! It’s become a destination on our travels. The area is beautiful. The hotel is clean and the beds are comfortable. The rooms are quiet. The little refrigerator worked great. our only disappointment was the breakfast but since it was at the end of pandemic restrictions, I will not hold it against them.

Rebecca, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Μαΐ 31, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Highest priced hotel we stayed in on our trip no food at the hotel or anywhere in town. We had to drive 45 minutes to get any nutrition.

Hope, Ταξίδι 2 διανυκτερεύσεων, Μαΐ 31, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Not a great experience

We arrived to fire alarms going off and only one person working at the hotel. It was 6:30pm, and guests were standing in the hallway wondering what to do while the poor woman, new in her role, was unable to get anyone on the phone to help. 20 minutes later we finally get checked in…. Only to be told that his happens frequently. Not reassuring. Dinner next door had a similar situation. Only one person working the bar and the tables and every table was packed. She was wonderful but I felt bad for her enduring all this stress and pressure as people were becoming impatient and rude. The next morning was the icing on the cake. “Breakfast” consisted of 20 hotel guests barking their “orders” to the front desk worker with half of the items “out” and not getting half the things I needed (milk for cereal; spoons to eat yogurt). And nothing open nearby. I would not recommend this location until they get their act together. Had the room rates been $80 per night this would have been acceptable. But at $400 total after taxes and fees, this was a disaster and not worth it.

Drew, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Μαΐ 29, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Great place to stay

Excellent stay! Quiet and relaxing. The grounds to lobby to room were all very well maintained and cleaned. Staff we spoke to were all very friendly and helpful. Bed was perfect to

Jeffrey, Ταξίδι 1 διανυκτέρευσης, Μαΐ 17, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

We arrived and no one was interested in helping. We’d called when we booked to see if the pool was open. Yes. Got there. No pool open, no one wanted to start the fires in the patio. Seems like no one likes working there. In the end packed up and drove another hour to a better hotel.

Stephen, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Μαΐ 13, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

We had a wonderful experience at this hotel, everyone was very friendly and the room was spacious and clean. I want to express a special gratitude to Michael, he was a person I got on the phone after we checked out after a 3 night stay and I realized I forgot a item of emotional value. When we got to our next destination and I didn’t have it, I was afraid housekeeping discarded it, as it wasn’t anything special and didn’t have much of monetary value, but it was something that belonged to my late mother. When I called and talked to Michael, he took personal responsibility to look where the item was and promised to call me back. He kept his promise and in addition to finding it, he mailed it to me. I am very grateful to Michael, his superb service. Thank you

Ταξίδι 3 διανυκτερεύσεων, Μαΐ 7, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Very spacious place with high ceiling. Loved staff and the location. Will definitely come back here.

Ρομαντικό ταξίδι 1 διανυκτέρευσης, Απρ 27, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

This is such a gem in a very rural place. It’s a big and nice hotel with great staff! They weren’t all friendly but most were and very helpful too. They sent me a message with details the day before and were quick in responding to my messages. It has all the amenities you need and can’t find in that rural area. My only comment was that the smell of the trash room in the hallways was a bit too strong.

Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Απρ 11, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

Clean Service Excellent Staff

Ταξίδι με φίλους 1 διανυκτέρευσης, Απρ 11, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

This is a newly renovated hotel, so it’s freshened up, but most of it is still closed due to COVID. Housekeeping doesn’t come daily, and we weren’t given any toilet paper, tissues, shampoo and conditioner when we checked into our room. The WiFi was out in the entire hotel for almost 2 days and when asked about it, the front desk shrugged and said they haven’t had time to check on it, reset it, call about it....we stayed here partly to work, and we weren’t able to do anything. We were frustrated by the lack of urgency or action taken by the staff. There were families at the hotel that weren’t wearing masks, and despite posted signs, the staff did nothing to enforce this.

Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Απρ 10, 2021

Αυθεντικό σχόλιο πελάτη της Expedia