Handel's Apartments of Temple Bar

Requested early check in, got no promise for possibility except indication of ‘priority’ in preparation – official time 4pm, key was there for us and apartment all set at 1pm. Friendly manner on contact by phone both days before arrival and morning of checking out, clear communications and fair flexibility. Cozy apartment, smaller than others in photos shown on site, but very well warmed, tidily equipped and ample for our purpose.

Getting the key wasn't difficult even though it was a few blocks away from the actual apartment. The most inconvenient thing was paying to park a half mile away and dragging our luggage through a busy part of Dublin. The apartment itself was spacious and comfortable and was very secure. The kitchen was stocked with items to cook with but not a spice or coffee in sight to at least help our a little bit. Not too horrible though since there was a great coffee shop nearby. The heat worked amazingly and we needed it because it was a chilly and windy night. You could feel the breeze coming in through the windows a bit so we just turned the heat up a bit more to compensate.

Due to what we were told, "area wide low water pressure", there was no water in the toilet and you could not take a shower. It appeared to be a lovely condo in an old building, but without those basics the place should not have been rented to us. A repairman showed up that we had to wait for and he wrapped some electrical tape around the faucet to seal it. He thought maybe there was a vapor lock. He left and that was the end of it. They were unable to provide us with alternative arrangements so we got on the plane the next day, my apologies to the other passengers.

Excellent location and spacious apartment. Slightly disappointing that the TV didn't work and the shower veered from scalding to freezing.

Found that the apartments that I had thought I was getting in the pictures at booking are defo not what we got .. altho it was okay beds were comfortable and spacious.. location was okay Bit far from we’re u collect keys but directions explain how to get there okay.. the man we collected keys from was quite rude as we cudnt get into building to drop keys back he wasnt best pleased and said omg the code is in ur email in quite a sarcastic and cheeky manner.. even tho he was sitting watching us in camera he cud have got up sooner and opened door as we were trying for about 10 mins to get in. Customer service cud have been better..

Clean, tidy and an Excellent location

it was wildly inconvenient - I had to call Ireland from the US and while I was traveling in order to give my credit card info over the phone this doesn't seem secure and really difficult to accommodate this process, never got confirmation email with details about check in until after we checked in. I had called at least 4 times with not only no answer and an outgoing message that said the mailbox was full and unable to take a message. you have to pick up the keys at another location, which let me say with two aging parents, all their luggage, in the pouring rain, in a city we are unfamiliar with, add the stress of driving (on the other side of the road no less) and trying to navigate what is essentially a pedestrian area was wildly challenging. I do not recommend this system for check ins. The apartment is self was al title less then average with a considerable number of flies when we arrived at the apartment. there are no fans to circulate the hot summer air. the towels were terrible. the location is really noisy with bar revelers late into the night.

I've stayed at key collection properties for the last several years. Since they first came into Dublin, and started buying/remodeling all the old apartment buildings in citi centre. I've stayed in dozens of the key collection's properties, as I have had to travel to Dublin 6-8 times a year, for the last 5 years. When I first started staying, with the key collection properties, it was fantastic!! This most recent trip was not the same. I stayed at two separate properties this trip. Both with the same result. Horrid customer service. (WHEN they could be reached) Or, completely non existent. No help at all. The local offices are all closed down, (or give the impression of) no assistance is given. I was informed we can NOT stow bags with them any longer. Which leaves tourists, lugging their bags through Temple Bar, from 8-10am (typical international flight arrival times in Dublin) until EXACTLY 4pm. when they put the keys in the lock boxes. I was actually yelled at (by the one staff member I actually did encounter) for trying to help other tourists, whom they were turning away, with a place to have their luggage held. This was hands down the WORST example of Irish hospitality I have ever seen. My clients, (being only their 2nd time out of the country) were horrified. PLEASE, DO NOT judge the rest of the wonderful people In Ireland, based on the experience you may have, at the key collection's properties. This is such a sad thing to see happen to such great little properties!

Absolutely terrible. We were given faulty directions, had to carry our luggage over a mile to get to the actual apartment. The apartment was filthy, smelly, and in terrible condition. Beds were dirty, hair in the shower, general disrepair. A call to hotels.com - who in turn called the management of the apartment- did nothing. There was no way I could allow my family to stay there, so we swallowed the money and left for cleaner accommodations. Disappointing and disgusting.

This place had some real positives, including being very close to Dublin Castle/Christs Church and there were lots of great restaurants within a block. It was very clean, though the floors and walls could use some touch ups. The office staff was very pleasant and the one time I called the office for something that was missing they brought it within 15 minutes. Our place even had a small balcony. Though the bedrooms were small (as is typical in any city), there was plenty of space in the apartment for our family of four and my dad. BUT a couple of things to keep in mind, especially if you are traveling with kids or coming off of international travel (both of which we were). First the office is @4-5 city blocks from the apartment. The parking garage is 2 small blocks from the apartment, but in the opposite direction from the office. Technically the apartment is in the very outskirts of Temple Bar but if you’re expecting to be in the heart of it, you’re a good 4-5 blocks out. The bonus is it’s quieter but the negative is being further from the Temple Bar/Trinity/Grafton Street area. I paid more for this place thinking that’s where we’d be and could have paid 20% less for another place that turned out to be right around the corner that correctly labels itself as being in the Christs Church area.