Handel's Apartments of Temple Bar

it was wildly inconvenient - I had to call Ireland from the US and while I was traveling in order to give my credit card info over the phone this doesn't seem secure and really difficult to accommodate this process, never got confirmation email with details about check in until after we checked in. I had called at least 4 times with not only no answer and an outgoing message that said the mailbox was full and unable to take a message. you have to pick up the keys at another location, which let me say with two aging parents, all their luggage, in the pouring rain, in a city we are unfamiliar with, add the stress of driving (on the other side of the road no less) and trying to navigate what is essentially a pedestrian area was wildly challenging. I do not recommend this system for check ins. The apartment is self was al title less then average with a considerable number of flies when we arrived at the apartment. there are no fans to circulate the hot summer air. the towels were terrible. the location is really noisy with bar revelers late into the night.

I've stayed at key collection properties for the last several years. Since they first came into Dublin, and started buying/remodeling all the old apartment buildings in citi centre. I've stayed in dozens of the key collection's properties, as I have had to travel to Dublin 6-8 times a year, for the last 5 years. When I first started staying, with the key collection properties, it was fantastic!! This most recent trip was not the same. I stayed at two separate properties this trip. Both with the same result. Horrid customer service. (WHEN they could be reached) Or, completely non existent. No help at all. The local offices are all closed down, (or give the impression of) no assistance is given. I was informed we can NOT stow bags with them any longer. Which leaves tourists, lugging their bags through Temple Bar, from 8-10am (typical international flight arrival times in Dublin) until EXACTLY 4pm. when they put the keys in the lock boxes. I was actually yelled at (by the one staff member I actually did encounter) for trying to help other tourists, whom they were turning away, with a place to have their luggage held. This was hands down the WORST example of Irish hospitality I have ever seen. My clients, (being only their 2nd time out of the country) were horrified. PLEASE, DO NOT judge the rest of the wonderful people In Ireland, based on the experience you may have, at the key collection's properties. This is such a sad thing to see happen to such great little properties!

Absolutely terrible. We were given faulty directions, had to carry our luggage over a mile to get to the actual apartment. The apartment was filthy, smelly, and in terrible condition. Beds were dirty, hair in the shower, general disrepair. A call to hotels.com - who in turn called the management of the apartment- did nothing. There was no way I could allow my family to stay there, so we swallowed the money and left for cleaner accommodations. Disappointing and disgusting.

This place had some real positives, including being very close to Dublin Castle/Christs Church and there were lots of great restaurants within a block. It was very clean, though the floors and walls could use some touch ups. The office staff was very pleasant and the one time I called the office for something that was missing they brought it within 15 minutes. Our place even had a small balcony. Though the bedrooms were small (as is typical in any city), there was plenty of space in the apartment for our family of four and my dad. BUT a couple of things to keep in mind, especially if you are traveling with kids or coming off of international travel (both of which we were). First the office is @4-5 city blocks from the apartment. The parking garage is 2 small blocks from the apartment, but in the opposite direction from the office. Technically the apartment is in the very outskirts of Temple Bar but if you’re expecting to be in the heart of it, you’re a good 4-5 blocks out. The bonus is it’s quieter but the negative is being further from the Temple Bar/Trinity/Grafton Street area. I paid more for this place thinking that’s where we’d be and could have paid 20% less for another place that turned out to be right around the corner that correctly labels itself as being in the Christs Church area.

The apartment was closer to the check in office Than I thought, which was nice. It was clean and as expected. Two issues came up during our stay, the sliding door in the living area wouldn’t open or fully close. ( the bedroom window wouldn’t close) and there wasn’t a hair dryer in the unit.