In the heart of Lisbon, My Story Hotel Rossio offers a warm welcome with a restaurant, bar, and dry cleaning services. Connect to in-room WiFi and take advantage of luggage storage. The helpful staff has left a lasting impression on previous guests who praise the hotel's location.
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
What's nearby
Rossio Square - 1 min walk - 0.1 km
Santa Justa Elevator - 2 min walk - 0.2 km
Restauradores Square - 3 min walk - 0.3 km
Avenida da Liberdade - 5 min walk - 0.5 km
Commerce Square - 8 min walk - 0.7 km
Getting around
Humberto Delgado Airport (LIS) - 28 min drive
Cascais (CAT) - 30 min drive
Rossio Station - 2 min walk
Cais do Sodré Station - 15 min walk
Santa Apolonia Station - 23 min walk
Rossio Station (Green) - 1 min walk
Restauradores Station - 3 min walk
Praça da Figueira Stop - 4 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
McDonald's - 2 min walk
Burger King - 2 min walk
Café Nicola - 1 min walk
Café Portugal - 1 min walk
About this property
My Story Hotel Rossio
My Story Hotel Rossio offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Commerce Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Rossio Station (Green) is steps away and Restauradores Station is 3 minutes.
At a glance
DONE
Hotel size
46 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 35 per room (one-way)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs EUR 35 (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 11295
Also known as
My Story Hotel Rossio Lisbon
My Story Hotel Rossio
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Hotel My Story Hotel Rossio
Residencia Sul Down Town
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My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon
Frequently asked questions
Does My Story Hotel Rossio offer free cancellation for a full refund?
Yes, My Story Hotel Rossio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Rossio?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Rossio?
Sorry, there's no onsite parking at My Story Hotel Rossio.
Is airport shuttle service offered by My Story Hotel Rossio?
Yes, an airport shuttle is available. The charge is EUR 35 per room one-way.
What are the check-in and check-out times at My Story Hotel Rossio?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at My Story Hotel Rossio?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
Are there restaurants at or near My Story Hotel Rossio?
Yes, there's an onsite restaurant.
What's the area around My Story Hotel Rossio like?
My Story Hotel Rossio is in Lisbon City Center, a short 1-minute walk from Rossio Station (Green) and 5 minutes' walk from Avenida da Liberdade. Travelers love the hotel's prime location.
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Reviews
My Story Hotel Rossio Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with many options and plentiful choices. (29 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Bed
Bathroom
Restaurant
Subway
Shopping
Shower
Reviews
Verified
10/10 Exceptional
Mar 27, 2026
Very nice and newly renovated hotel with an excellent location.
Tor
Tor, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Very helpful staff, both front desk, and the room "team."
Jane
Jane, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Gillian
Gillian, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2026
It was a great experience. Room was great and everyone was warm and friendly.
Diane
Diane, 7-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Small modern hotel in a fantastic location. Would stay there again.
Beverley
Beverley, 4-night trip
Verified
10/10 Exceptional
Dec 9, 2025
taff,location,reception,very clean room
meir
meir, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2023
Great stay and awesome location!
Simona
Simona, 4-night trip
Verified
10/10 Exceptional
Mar 16, 2025
Clean, great location, friendly, comfortable room.
susan
susan, 4-night trip
Verified
8/10 Very good
Jun 14, 2025
Hotels in good location easy to access to various activities around the water front
Oanh
Oanh, 4-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Excellent hotel! Great location, friendly and helpful staff.
Jodi
Jodi, 4-night trip
Verified
8/10 Very good
Oct 3, 2025
Nice place with plenty of close options. Clean and modern but the room and bathroom were very small. Nice staff.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2025
The hotel was very clean and staff were very friendly, welcoming, and helpful
Adeeba
Adeeba, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Great location, close to transport options, restaurants, tourist sites
Rajeshkumar
Rajeshkumar, 4-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Very good location, nice staff members.
Lumin
Lumin, 1-night trip
Verified
6/10 Good
Dec 14, 2025
the room was very very small, the room temperature is controlled bu the front desk, we had to ask every single day for them to turn down the heat, in December, and ended up having to open the window, the room furnishing is spartan, the only up side were friendly front desk and great location.
jim
jim, 4-night trip
Verified
8/10 Very good
Jun 30, 2025
Great location and rooms, while on the small side, are functional. Lots going on around the hotel in walking diss tan r.
Terry
Terry, 3-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Lumin
Lumin, 1-night trip
Verified
6/10 Good
Sep 25, 2025
Great location. Small rooms. Decent breakfast. Wooden bed frame is an ankle hazard.
Donald D.
Donald D., 5-night trip
Verified
10/10 Exceptional
Apr 22, 2025
The location of the Hotel was super. The view fantastic. Breakfast wonderful
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Excellent location
Marci
Marci, 1-night trip
Verified
8/10 Very good
May 7, 2025
Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Amy
Amy, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2023
Very convenient location and friendly staff.
Gary
Gary, 1-night trip
Verified
8/10 Very good
Apr 29, 2024
Excellent location to everything! Good restaurant and staff!
Meredith
Meredith, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2023
Great option for location!
Angelica
Angelica, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Great stay.
Great location. Clean. Attentive staff.
Excellent breakfast.