Santiago de Alfama - Boutique Hotel

What an amazing hotel - in the center of everything, the staff is so helpful and food is great. Would definitely stay again.

Loved everything about this hotel! Great location, attentive staff, good restaurant. Beautiful, clean, comfortable, stylish!

We could not recommend this beautiful property more strongly. My wife and I were on a weekend getaway that coincided with two massive storms hitting Portugal. Regardless of the weather, we had a brilliant stay in Lisbon -- largely because of the good advice, warmth and consideration of the staff at the Santiago de Alfama. Every recommendation they made was right on the mark and we felt we had a genuine Lisbon experience following their leads. The property itself is beautiful and well maintained. It is a short 15 minute walk to the center of town and located itself in the middle of the fascinating Alfama area. The breakfasts were fantastic, with a different fresh juice concoction on offer with a full menu every morning. And the bar staff was always waiting with a nightcap when we came home in the evening to debrief and relax before bed. A near perfect base for Lisbon exploration.

Very nice hotel with exceptionally helpful service. Like others have stated, the breakfast is not to be missed. The hotel is situated on a quiet street and close to downtown, a 15-20 minute walk downhill, possibly a bit longer going uphill. Enjoyed our stay.

Very nice hotel. Arranged a driver from cruise ship and to the airport the next day. Very welcoming reception and our room and bath were spacious. Hotel is within walking distance to many sights. Would say that it was much easier walking down the hill to the large pedestrian shopping street than walking back up to the hotel, but the electric bus was very handy. Would definitely stay there again.

Consistent with what many others have written in their reviews, this was one of the best hotels at which we have ever stayed. The hotel is beautiful, in a great location, and the rooms are gracious, but what makes it special is its extraordinary staff. Every member of the hotel's staff was extraordinarily friendly, kind and helpful. We got to know the hotel's owner as well, an engaging and very generous person. When we return to Lisbon, we definitely return to the Santiago de Alfama.

What an amazing hotel! The second you arrive, the staff ensures you have anything you could ever want, and every little detail is handled. Plus, the owners of the hotel are so lovely. If you are looking to stay in Alfama, then this is the best hotel to stay!

Superb hotel and staff! The lobby and rooms were beautiful, smelled heavenly! The staff were wonderfully accommodating! Claudio made special arrangements for my Birthday...wonderful man

Lovely boutique hotel. Well located to explore the city. What the hotel lacks in amenities because, well it is a boutique hotel after all, it makes up for in impeccable service, friendly, knowledgeable staff with a can-do attitude, and attention to detail. My only complaint however is that the rooms are not well insulated/soundproofed and are very noisy. I woke up around 7am every morning to the sound of people talking or rolling their bags through the hall, the singing of the elevator, etc etc. This is not a pleasant way to wake up. My tip- ask for a quiet room.

Very comfortable and clean junior suite, although the shower wasn't particularly powerful and tended to wave between hot and cold. The location was great for exploring Alfama and the surrounding city. Staff were very friendly and welcoming. Based on the rating and price, we possibly expected the hotel to be a little bit grander than it actually turned out to be.