2/10 Κακό
23 Ιουν 2025
Our bed broke in the middle of the night. We asked for another room and was told there wasn’t another room available. They left pieces of wood all over the floor and the bed after removing our broken frame so we slept with the box spring and mattress on the floor. The air conditioning didn’t work well and it was cooler in the hallway than in our room. The hallway we were in smelled of marijuana. There were drug deals going on in the parking lot. When we asked for a refund we were told the manager would be in in a few minutes, then were told he wasn’t available today because of weekend hours. I was given a card to call the manager and was told that he has to investigate and will then make a decision on whether we get a refund or not. Also when I asked for a refund I was told we didn’t ask for another room and we didn’t ask for a refund when the bed broke. We did ask for a different room.
Tami
Tami, οικογενειακό ταξίδι 1 διανυκτέρευσης
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