Elia Bettolo

Very helpful staff, excellent location and big comfortable room with nice and clean bathroom. Only thing missing was a stand for the suitcase.

It was great that they have 24 hour service, I flight got in late and someone was there to get us checked in. Room was clean and well kept.

It was a lovely place inside the old city, a lot of shops and restaurant around and very near to Venetian harbour the staff are very accommodating the b-fast is good too

We stayed here for 3 nights. The first 2 nights was in a double room and the last night we had to change rooms to a twin as we decided to extend our stay by 1 night but the double rooms were full . Both rooms are very nice , the double was bigger. Very modern feel and nice layout. The shower in our double room was cool, had music, a steamer, and massage jets. The twin room had a better view of city and the mountains. Very nice breakfast. If you want to stay in the center of everything with lots of shops and restaurants then this place is great. The only negative I would say is that if you are driving , you cannot access the hotel directly to drop off bags etc. there is a parking lot a few blocks away but has limited parking and is free from 9pm-9am, and about 8-10 minutes walk there is a very large parking lot that is always free.

Nice hotel in a great location. Breakfast was fine. The room was nicely designed.

Everyone was great and spoke good English. The rooms are small but modern and the breakfast was good. Great location - very close to the old.

- I wish we're given better instructions on hotel location. All our reservation papers said was: "Bertolo, old town". Try to find that while walking through narrow streets, like a labyrinth, carrying heavy bags! - Hotel reception is very basic - Room is great - Safe wasn't working, staff came to the room very quickly to fix it - Beautifully decorated - Right in the city center - Breakfast was very good, lots of variety - Nice shower - Comfortable bed - Shutters make the room nice and dark for a good sleep - Private, we could not hear noises from other rooms - Since we didn't know where the hotel was, it was very challenging to drive through heavy traffic and find somewhere to park. We ended up picking a parking lot that ended up costing us $25 the next morning! Better directions would have been very helpful.

Shower water temperature fluctuated a bit, but everything else was great. Breakfast was pretty good, and the room was clean and spacious, and we loved the great balcony.

Great location. Room was a bit small compared to others we saw for about the same price. Didn't get a chance to eat breakfast, but they did thoughtfully prepare a To-Go box that we requested the night before. Room was "good" - but we paid similar in Heraklion and got WAY more. European style building, so be ready for a 2 person elevator with no bags. They offer help, so it's no big deal. Cool "stand alone" stall shower with electronics.

Really nice hotel, great location, friendly staff. I can't say enough about the room design though. Overall fantastic place. Only downfall is, no parking.