Lisbon Colours

This place was great for my stay. In the middle of the fun part of Lisbon (if you don't like nightlife and young locals, this isn't the place for you) and close to all the touristic attractions, Colours is a great apart-hotel with great service, nice large comfortable beds and great deals for families. They offer great breakfast, paid parking available close to the hotel and free wifi.

Excellent; couldn't fault the place. Staff all helpful and welcoming. Facilities really good and a full continental breakfast delivered to your door is a very welcome added bonus. A little tricky to find as there is no obvious sign outside the property (although there is a discreet one), so you do need to know the full address if making your own way there. in a handy part of the city - 5-10 minute walk to the nearest Metro and all the main sights, etc are all within walking distance. Tram and buses within a couple of minutes also. Accommodation is very comfortable and private and very very quiet as it is situated in a quiet side street. All the staff we met spoke good English which was great for us.

Great little apartment hotel in central location (middle of Bairro Alto). Walking distance to all central sights. Excellent value for a 2 bedroom apartment for my family - 2 adults and 2 kids. Note - this is an apartment hotel not a large hotel chain with lots of amenities, so don’t book here if yours looking for that. But if you want a much much larger living and bedroom space at great price, and location - this is excellent. Very friendly staff, kept our luggage safely after we checked out. Nice continental breakfast dropped off outside room each morning - nothing fancy but just right! Location in middle of party streets can be a little noisy in middle of night but we barely notice and didn’t bother us. Would certainly stay there again if we return to Lisbon.

Friendly service, breakfast so so,

Great few days in Lisbon, perfect location, a lovely small apartment with everything you need, loved the breakfast delivered every morning 👌

Apartment was perfect. Staff was awesome. Cleaned beautifully every day. Breakfast was huge. Beautiful rooftop terrace. Sting wi-fi. Only thing was a bit noisy at night from local nightlife. But nothing that made us not enjoy the location.

Knowing I would be arriving late in the day, I decided to call the hotel around 4pm to inform them and prevent an issue. After trying to call them 8 times over the course of an hour, nobody ever answered the phone. I then arrived at the hotel around midnight and was told they were overbooked. The hotel was not apologetic and took ZERO responsibility for this. The staff member called the owner / manager who simply said “sorry, not our fault, but we don’t have a room for your stay”. The hotel blamed their “IT systems” and Hotels.com, pretty much anybody but themselves. They offered to accommodate us for one night but told us we had to check out after one night (of our 3 night stay). They then reminded me they would have to charge me full price regardless but “insinuated” they were doing me a favor by not charging me for the 2nd and 3rd nights. Really glad they were nice enough to not charge me for nights I wasn’t staying at the hotel.... They made no effort to accommodate us at a different hotel and continually said “not our fault”. While I somehow understand when a hotel is overbooked, it should NEVER happen with a prepaid booking. It is pure greed to try to sell the same room (a prepaid one) twice and a completely unacceptable practice. Top that off with a completely lack of accountability for what happened. The room we had for one night was clean and nice, and the location is good (although loud). Nonetheless, a nightmare of a situation.

We expect a breakfast in dining room as other hotels in Portugal we stayed at but instead we were provided a basket with juice boxes, yogourts, bread, cheese spread, nothing fresh. Disappointed on that.

Awesome