10/10
We've stayed here 3 times now & we absolutely love it here. We plan on coming back next year again.
However, i do have several complaints. First, prices went up for the deposit fee. We wish we could use cash, but we can't. Thats a little upsetting. My wife always has cash for the deposit fee & when i go in there i have to put it on my debit card. We prefer to pay in cash. Same with the remaining balance thats due at the property we'd like to use cash, instead of the card, but again we can't.
& second... omg... my family & I were horrified by how filthy & dirty the main pool was. We heard other guests conplain about that as well. The previous times we stayed, the pool was clean & when you went under water you could see your hand infront of you. This time we couldn't see anything. It was horrible. Couldn't even see your own feet!!!
Another thing, we always get the first floor because my wife & i have foot and knee problems & the people who were staying above us were loud & sounded like they were slamming their bodies on the floor. My wife drove down there, which is a 9 hour drive for us & she was up well over 30+ hours & was looking forward to a good nights sleep & instead she got woken up at 5am.
Our stays here are pretty good, but this one there was so much going on it was crazy!!
We plan on coming back & hope to God the pool is a lot cleaner. My wife likes to do laps when she can and she saw yellow & brown floaties, she wasn't sure what it was & got a little sick.
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