United Residence

Very nice staff, friendly and helpful. Rooms are overall in good condition.

Wifi doesn’t work. Staff are friendly. I recommend here for budget stay.

On the positive, the room was spacious and the kitchen functional once the cooking equipment was delivered on request. Two balconies so we could smoke outside without direct heat from the sun was also good. While the staff were fine and I don’t have any complaints about the service, the genuine warmth and hospitality of Thai people I remembered from before was missing. On the negative, the bed was far too hard to the extent that we had to sleep on the lounge which was softer but my legs hung over the end of the lounge so little comfort. I would prefer to pay for a room with a bed that can actually be slept on. I don’t mind paying for anything but hate feeling ripped off. To be charged 100 baht to use a iron that I needed for 2 shirts and one pants was a rip off. Would have happily paid for someone else to iron three items but to pay for the privilege of doing the ironing myself, I could have sent them off for laundry for a maximum of 40 baht. Very poor United Residence

The price for the room is very good. Room is clean and bright with modern furniture. We are very happy with this place except the toilet. When we shower, water will drip to the floor along side of the bath tube. Floor towel is provided I think they know this problem. A bit walk to the nearest BTS station, if it has shuttle tuk tuk will be perfect!

Very centrally location, walking distance to night market and several temples. Rooms are small but won't disturb if you are going to stay for 2 nights only to discover Vientiane. Breakfast is very simple, don't expect much.

My 1st impression was the staff still keep something that i forgot for the last 6months when i come back

We've had the most wonderful 2-week stay at United Residence! The staff went over and beyond to make our stay comfortable. We loved that they offered complimentary water bottles every day and free coffee/tea downstairs in reception. The rooms are clean and spacious. We work while traveling, and the internet has been reliable. The one-bedroom apartment was perfect for working and relaxing. The aircon in both the living room and bedroom worked perfectly, and the shower water heater was hot with good pressure. Washing machine worked well too for laundry. We truly had everything we needed for our stay! Would highly recommend and would definitely stay here again for our next trip to Bangkok!

GREAT STAFF.. althought sometimes a bit of a language barrier but still great service Wonderful accommodations, strong Wifi only down side is 16 TV stations only 3 are in English, not close BTS nor shopping malls all about 30-45min walk or 20mins by taxi.. but cool area with alot of eateries and local hangout spots... stayed multiple times and will be back again FOR SURE!!

It's new and clean with safe parking.

We really cannot fault this hotel as it has everything you need, even a washing machine, nice little balcony and staff are very welcoming and The hotel manager who I met on our check out was also very friendly.