Slow Suites Augusto

All check in and out process are do it by myself. All the communication with the property staffs are by email. Location is not close to the city, but you can find the metro station by walking 5 minutes. A little bit confuse when I get the key but I don't have any guide to find my room. Room is clean, large and well equipped.

Albert, Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Δεκ 6, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Central to Madrid city within walking distance to main attractions and shopping. Lots of food options nearby and very short walk to Chueca metro. Apartment is super clean and kitchen is well equipped with cooking facilities. Love the customer service given right after booking - from keeping us updated with simple check-in/out info to quick response to our queries! Highly recommended for staying here.

May, Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Δεκ 6, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Clean and safe place with open floor plan. While we were in Madrid for one night only, it would have been a great place for a long stay.

CL, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Νοε 24, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Lovely!

Well located and beautifully finished apartment.

Stephen, Ταξίδι με φίλους 1 διανυκτέρευσης, Νοε 22, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

This apartment is well located and the check in process went pretty well. We had some issues with the door key and there is no manual for using appliances etc. the team was very responsive to questions however. Some things to note: the living and kitchen were nice size but both the bathroom and bedroom were tight, typical in Europe. There was also cigarette smoke smell on and off, either from neighbors or hotel guests next door. I’d consider staying here again as price and amenities were better than most comparable hotels.

Ρομαντικό ταξίδι 4 διανυκτερεύσεων, Νοε 15, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Comfortable contemporary clean apartment located in the city centre. Check-in was a breeze using technology (passcodes and password protected mailbox). The mattress was firm and supportive. Kitchen supplies were well stocked. Washer and dryer was a bonus for those of us that travel light. The mattress was firm and supportive. Sofa pull-out bed and rug in the living room could need replacing. Mercado Saint Anton literally across the street - 3-level food hall with produce, meat & seafood, plus diverse eateries. Also part of the Mercado is SuperCOR Supermarket (part of El Corte Inglés). Surrounded by restaurants, bars and cafes. One caveat depending on which suite you get is the restaurant in the courtyard and the sound of patrons having a good time can be heard till about 11pm. otherwise a quite place. 5-minute walk to Chueca Metro (line 5) and Banco de España (line 6). 5-minutes to Gran Via. Prado/Thyssen Bornemisza Museums (10 minutes). 10-minutes to the Airport Express Bus stop (€5 35 minute ride) The Slow Suites Augusto served us well. Highly recommended.

Ρομαντικό ταξίδι 3 διανυκτερεύσεων, Οκτ 31, 2019

Αυθεντικό σχόλιο πελάτη της Expedia

Good but...

The apartment had a good size and was well located. But I found it dirty (especially the sofa bed where the kids had to sleep) and the rug underneath, that was stained. Walls had stained on them, a small paint job would go a long way. Otherwise, if the rug, walls and couch had been clean, we would have absolutely loved it. Enjoyed having bath soap from “Rituals”.

Οικογενειακό ταξίδι 1 διανυκτέρευσης, Οκτ 28, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

Really Poor Customer Experience

We stayed here for one night and the apartment is in a really nice location. There is no reception area and checkin process is very cumbersome with unprofessional forms. Rooms are quite nice but the bedrooms in lofts are claustrophobic. The wifi did not work and hence the advertised Netflix & Amazon Prime tv channels did not work. I emailed Customer Service about the lack of internet but they did not care and said it was tough luck. They did claim to send a repair person 45 mins before check out by I doubt that happened. We ended up extending the checkout to 1pm at a cost of 30 euro but customer service failed to tell me that guests must stay in room as entrance door no longer will work after 11am due to poor systems. We unfortunately left the room and found out the hard way nearly missing our flight. I complained to Customer Service but again, they did not care. My sincere advice is to avoid at all costs until Slow Suites sort out their processes, facilities (wifi & TV) and systems.

Derrick, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Οκτ 21, 2019

Αυθεντικό σχόλιο πελάτη της Hotels.com

Location to the Palace Royal, metro, restaurants and shopping was perfect. The grocery (market) a few steps away was unbelievable. A kitchen made cooking dinner enjoyable. Elevator helped our tired feet the first day, but we used the stairs the other times.

Οικογενειακό ταξίδι 2 διανυκτερεύσεων, Οκτ 21, 2019

Αυθεντικό σχόλιο πελάτη της Orbitz

We loved the location & size of the apartment but all the rooms need repainting. It needs more warmth. We had no lamps, which were displayed in the pictures. Only one mirror. No instructions how to use the heating etc.

3, Ταξίδι με φίλους 5 διανυκτερεύσεων, Οκτ 19, 2019

Αυθεντικό σχόλιο πελάτη της Expedia