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Hôtel Palace Royal

4.0 star property
Hotel with indoor pool, near Château Frontenac

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Palace Royal

Interior detail
Indoor pool
Front of property
Front of property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry facilities
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The price is $151
includes taxes & fees
$127 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Separate bedroom
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout drapes/curtains
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Memory foam bed
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Memory foam bed
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Memory foam bed
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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The price is $143
includes taxes & fees
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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 9 min walk - 0.8 km
  • Château Frontenac - 12 min walk - 1.1 km
  • Quartier Petit Champlain - 14 min walk - 1.1 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 22 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 21 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 21 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hôtel Palace Royal puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, French

At a glance

Hotel size

  • 234 rooms

Arriving/Leaving

  • Check-in start time: 5:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Onsite self parking (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2024-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal offer free cancellation for a full refund?
Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal?
Yes. Self parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hôtel Palace Royal and nearby?
Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hôtel Palace Royal?
Yes, there's an onsite restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal like?
Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

stephane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Très bien situé, chambre confortable.
Manon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Julie, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Veronique, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is dated. People are leaving their trays from room service everywhere, including at our door. Pool area is not great.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Very enjoyable; my room was comfortable and spacious. The Wi-fi worked very well. Thanks!
Jean, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beau séjour à Hotel Palace Royal Québec
Vraiment un bel hôtel avec un bar et 2 restaurants attenants. Le personnel est très professionnel et sympathique, les chambres sont belles et spacieuse. L'hôtel est proche a pied de toutes les activités et principaux restaurants et boutiques de Québec.
GEORGES, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yannick, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hôtel bien situé, mais manque d'entretien
Des points positifs et négatifs à propos de cet hôtel. Positifs : L'hôtel est bien situé, la chambre est de bonne taille avec deux pièces séparés pour la suite junior. Nous avons apprécié le lavabo-miroir séparés de la douche et toilette. Belle vue sur le Vieux Québec. Lits queen confortables. Négatifs : Le canapé-lit est vraiment inconfortable et couverture trop mince. La salle de bain n'était pas propre. De la poussière et des moisissures, papier peint qui décolle. Le savon en barre du client précédent n'avait même pas été retiré de la tablette de la douche ce qui confirme qu'elle n'avait pas été lavée. Le drain du bain est bouché donc l'eau s'évacue mal et s'accumule pendant la douche. Nous avions réservé pour quatre personnes et seulement deux débarbouillettes étaient fournies. Les rideaux assombrissants ferment mal et nous avons grimpé sur le lit pour les installer correctement sur les crochets. Longue attente pour avoir une table (alors que le restaurant n'est pas complet) pour déjeuner au restaurant Beffroi dans l'hôtel et je ne le recommande pas. La gaufre sèche et trop sucrée (confiture de bleuets et caramel en plus), oeufs bénédictines trop cuits et goût de fromage sûr. En bref, cet hôtel a beaucoup de potentiel, mais manque d'amour et d'entretien.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Camilo Andres, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sébastien, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Denise, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
This hotel is a great location to the Old City. Just a block away. It also has a parking garage under the hotel with in and out opportunities. I loved this hotel. My biggest beef is that we did not have daily housekeeping services. I noticed my trash was emptied but no replacement towels when I left towels on the floor and our beds were never made. We were there for 3 nights. After the second night I asked a steward in the hall for new towels. I pay the same amount every night and expect housekeeping everyday of my stay. Discount those nights if I can’t get good service. The hot tub jets are sub-standard. It needs some retrofitting. After walking all around steep Quebec City, I looked forward to the hot tub but found it disappointing that the jets in the tub barely did their job. We ate at the hotel restaurant and had an amazing meal. Loved the layout of our room. It was a 2 room suite and was happy to get a room with 2 queen beds. Would definitely stay here again but I would negotiate daily housekeeping.
Dianne, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not quite what I expected
After arriving early from our morning flight, staff at front desk did not offer anything when we arrived until WE ourselves asked to store bags. They told us to come back at around 1. After doing so staff still maintained we were too early until another desk attendant interrupted and asked for my info. That’s when we were told our room was ready. Had we left it to the original personnel who knows how much longer we’d be waiting. Room is nicely appointed but not super clean. There were what looked like candle wax stains on the wall in the corner and the bathroom had a dent in the wall, to name a few issues. The bed is comfortable enough but the towels are spartan and rough. The pool is very cute, in the tropical courtyard but the whirlpool jets were not working. Overall, it was an OK stay, but perhaps a bit overpriced for the level of service and comfort offered.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not for me! Dark. Stale air. Creepy vibes.
Dark. Very dark if you choose the “garden view.” The photos do not match the vibe. Dingy. Stale air. Creepy. Avoid if you are sensitive to energy. Unorganized and staff systems are frighteningly lacking in communication. It feels like no one really knew the answer to anything. Restaurant staff was great. Family had fun with the pool, hot tub and sauna. Fridge was extremely tiny.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location, insufficient room amenities
As a 4 star hotel, I was surprised that only paper cups were provided for guests. The sofa bed was not comfortable and the bath towels were below standard. However, the hotel has a great location.
2-night family trip
Verified Hotels.com guest review

6/10 Good

melanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Sandra LilyAnn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abigail, 3-night family trip
Verified Hotels.com guest review