1 Hotel Brooklyn Bridge

Wonderful, that place is amazing.....

The hotel was very nice, clean and comfortable. Great views of Manhattan from our room. The staff were great. Hotel was close to everything. Only down side was that swimming was not allowed in the pool.

We redeemed a Hotels.com rewards night at 1 Hotel Brooklyn Bridge for a staycation, so we were probably in our room more than the average traveler. The room itself was beautiful and all of our in-person interactions with hotel staff were excellent. However, there were a few things that made the experience less than perfect. The system that controls the internet, lights, television, thermostat and telephone went out a few times. During these outages, we couldn't adjust the lights or temperature, watch TV, or use the telephone or the in-room iPad to contact the front desk. At the beginning of our stay, someone opened the door to our hotel room. We didn't see who, as they immediately left again, but we thought it was strange since the door was supposedly locked. We also used the iPad to request a plate and some silverware for food we had brought with us and these items never arrived. These things probably would have been much more annoying if we had paid for the room ourselves. As it was, we had a great time. The view and the location are unbeatable if you want to be in DUMBO and enjoy Brooklyn Bridge Park. We ordered breakfast in the morning and the food was delicious and quickly served.

Pool closes at 6 in hot summer

Upon arrival I was told by the stellar front desk team (whom also recommended a FANTASTIC restaurant for a late bite since we checked in around 10pm) that my room had been upgraded. I had mentioned in my booking that I was visiting to celebrate my birthday, but wasn’t expecting to be upgraded to a room with one of the best views in the hotel! The surprises didn’t stop there - in the room I discovered a handwritten birthday note along with a travel-sized bottle of botanical pillow mist! The room is super eco-friendly, cozy, and clean; offers filtered tap water, cozy knit socks, a yoga mat, and the bed is so comfy! An iPad will help you discover the area and is also your way of contacting the front desk. The views cannot be beat either. With a floor-to-ceiling sliding window we had a perfect view of the Brooklyn Bridge and NYC skyline. The rooftop pool offers sweeping views from water to skyline to the Statue of Liberty, but get there early as chairs will fill up quick. The hotel also comped our second round of drinks due to a computer glitch that delayed our food delivery. This hotel goes above & beyond and is a must-stay in Brooklyn.