Hotel staff were friendly, but looked tired. We were on the 3rd floor. Since there was no elevator, the bellboy, an old man, had to carry my 2 heavy luggages up the stairs. My senior companions had difficulty walking up the stairs. Location of the hotel was steep and secluded, making it difficult for taxis to back out. The room was dirty, no AC, bed bugs. Toilet was barely flushable and had NO shower curtains.