DoubleTree by Hilton Istanbul Topkapi

Was ok room abit cold but fine

Natalene, Ταξίδι 7 διανυκτερεύσεων, Φεβ 2, 2022

Αυθεντικό σχόλιο πελάτη της Expedia

Yes

Farshad, Οικογενειακό ταξίδι 8 διανυκτερεύσεων, Φεβ 1, 2022

Αυθεντικό σχόλιο πελάτη της Expedia

Unworthy service

AC/Heater was blowing cold air in the winter time, My Mom got extremely sick. At the reception the guy was not able to communicate in English & he was talking by his personal phone at the counter & ignoring to help out with the customers. No ice machine or clear directory about amenities. I had to ask to change the room because of poor knowledge of the maintenance guy. I had to buy basic things from outside as long as the Hotel was not able to provide or communicate customer needs.

Οικογενειακό ταξίδι 5 διανυκτερεύσεων, Ιαν 31, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

First of all the location of the hotel is not good and if you book the one bedroom please check the view. We stayed for 2weeks and the view was so bad and depressing so I asked the main desk stuff if they could change my room and they said ok we will let you know and they did nothing … we ordered food and the pizza was old microwaved and my herbal tea was missing for which I paid and again I told them that my tea was not delivered and again no action was taken….. And as for spa please don’t pay before bcz they will tell you if you want to cancel one day before they will return your money but they won’t ….. I booked a massage for Sunday but bcz of a personal reason I canceled it Saturday and the girl she was oh sorry we cant give your money back but good thing I didn’t paid before so I laughed and told her that I didn’t pay anything and she giggled n said oh ok Lolz so it shows dishonesty… just be careful and be sure about your room before booking .

yalda, Ταξίδι 13 διανυκτερεύσεων, Ιαν 10, 2022

Αυθεντικό σχόλιο πελάτη της Expedia

Perfect hotel also really clean beautiful break fast people so nice really nice location

Ali, Οικογενειακό ταξίδι 4 διανυκτερεύσεων, Ιαν 9, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Heater/AC

Me and my partner stayed in the hotel for 5 nights and on four of those nights the room was freezing cold. I have attempted to call the reception many many times for them to fix the issue with the AC. it was on 30° and it constantly blew out cold air. every time we spoke to the reception we were told that they would look into it and then the next time we spoke to them they had no idea. on our last night, we were handed a small heater presuming that would warm up a room - this was useless. we have asked for them to change our room if necessary and they said they would look into it again. all they pretty much did was saying ‘we will look into it’. we literally froze for four nights straight.

Mahmut, Οικογενειακό ταξίδι 5 διανυκτερεύσεων, Ιαν 8, 2022

Αυθεντικό σχόλιο πελάτη της Hotels.com

Nothing interesting

AHMAD, Επαγγελματικό ταξίδι 2 διανυκτερεύσεων, Δεκ 31, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

Everything is good but location is not good also breakfast perfect. overall I give this hotel from ten eight good

ABDALLA, Οικογενειακό ταξίδι 4 διανυκτερεύσεων, Δεκ 31, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Love the room setup and cleanliness. The reception staff are not too friendly, but the cleaning lady was exception. The room was cold

Chika, Ταξίδι με φίλους 2 διανυκτερεύσεων, Δεκ 12, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

The Room is very clean but furniture are too Old need Refurbishment all the funitures very old Fashion we are in 2021.next month will be 2022 we are in modern world .the table&chairs 40years old its a 5stars hotel.my suggestion to be changed.thank you in the Room.the Rest of the hotels is very good o.k. thank you

MAZHAR, Ταξίδι με φίλους 3 διανυκτερεύσεων, Νοε 19, 2021

Αυθεντικό σχόλιο πελάτη της Expedia