It was catastrophic and the picture are maybe 25 years old, we had balcony with sea view but there are no sea view. anymore due to trees covering.
The room was dirty and the bedlinnen also. We changed room directly but that room was moldy, so we decided to move out from this hotel the next day.
They refused to give the money back, we had book one week and they gave one night discount.
This should have been a 4 star hotel but its barely 2 star, so do not book this hotel to pricy and completely missjudgement from their info and picture.
See our pictures and do your own assumption.
The elevator was broken most of the time and see the pictures for the route we had to go no real staircase and narrow corridors with construction material or garbage, etc.
We tried to get support from Hotels.com but we got one night compensation from them also but this is also feedback to Hotels.com that let a hotel with fake information to still be on there page to be booked.
I hope everyone see this post and do not book this hotel. We had a wounderful stay insteed in Metadee at Kata beach!
Avoid, Avoid, Avoid!!