Dear Lisbon – Bordalo Palace Chiado

Great location - close proximity to restaurants, metro and tram links. Staff were amazing - friendly and accommodating. Rooms were good sized and clean. The only thing which came as a surprise was the noise from the restaurant below our room - don’t think other rooms may have this problem. Music stopped at around 11:30 .

I loved staying here. It's a perfect size, beautiful and amazing service. We unfortunately had to depart at 4:30 am to make a flight so couldn't make breakfast but the hotel so kindly went the extra mile to make us croissants to take with us to the airport. Would certainly stay again!

My husband and I had a wonderful stay at Dear Lisbon. Our room was beautiful and clean and the service was amazing. We are looking forward to our next trip to Lisbon!

It was perfect, as advertised. The pipe work is a little noisy but it is what you get with old buildings!

Great hotel for exploring Lisbon. Helpful staff. Good room, not huge, but big enough. Excellent breakfast

This is really a b&b as they don't offer lunch/diner. We had a slight issue as there was construction work going on under our room which was disturbing us (there was even some hammering at 1am) but the staff moved us to a different room promptly. Both rooms were nice and spacious and the bed was comfortable. Each evening, we were asked to notify the receptionist of our preferred breakfast time a the eggs (should you wish any, are made to order). We were however late everyday (we were on holiday!) but this didn't cause an issue. On our final day our soft boiled eggs were uncooked though and I noticed the couple next to us complained about this. Breakfast was otherwise fine but I think there could have been more choice. The central location is great whilst it is slightly set back from the main streets so there wasn't any noise from late night revellers. The rooms have smart tvs in them which is a nice, modern touch so you can relax and watch another episode of your latest Netflix/Amazon series when resting after walking up and down the many hills in Lisbon!

This hotel is very well placed in the middle of Chiado. Modest entrance, small reception and only a staircase leading up to the rooms. We had booked a junior suite and we were happy with the size and layout of the room, however it was bitter cold when we arrived. Additionally the receptionist put the A/C in cooling mode why it took us the better part of the evening to reach even a reasonable temperature. In the bathroom there was no heating at all and therefore a bit too cold for comfort throughout our stay. The breakfast is on the small size but despite that had everything we wanted and the service was impeccable. The hotel offers no parking but a general garage is very close.

Old but well kept hotel. Great location. Nice staff.

Perfect location in Lisbon. Wonderful staff and very comfortable room. I would stay here again!

Our experience at Dear Lisbon was fantastic. Martha greeted us, helped us choose restaurants to visit, helped book reservations, etc. Our room was extraordinary (large space, super comfortable bed, clean and fully renovated washroom, free Nespresso coffee). They even supplied a phone that we used to call family and friends for up to 30 minutes a day and we used the free internet to search destinations to get around town easier. The breakfast was simple yet suffice. They have an assortment of breads, baked goods, cold meats, cheeses, cereal, yogurt and fruit. The orange juice is amazing. And they ask you the night before if you wish to have eggs cooked to your choosing. Front desk open 24/7. Thank you so much for everything! Mike&Rovina