Scala de Faro

Lovely hotel

Amazing boutique hotel in the heart of the old city. Unbeatable location, right on the water. Very helpful staff helped us arrange a rental car, upgraded our room to sea view free of charge. Getting to the hotel is a little different than your average hotel. No cars are allowed into the old city so you have to walk about ten minutes with your luggage down some cobble stone streets. The staff are very helpful and will come out to the road to help you with your luggage if you can coordinate with them. We arrived late at night by bus so it was a bit trickier for us. Its perfectly doable but if you are less able, definitely coordinate with the hotel for check in. Rooms are fantastic with high end finishes, we loved our balcony overlooking the harbor.

I don't normally write reviews, but I feel this hotel deserves one because the experience was that good not to share. From the minute we arrived and every moment after we were continually surprised. The rooms were beautifully designed and well equipped, it truly had everything you needed and more. The quality of service was sensational, with all of the staff from the chef, front desk to cleaning staff were so friendly and attentive - you just can't help but smile and think "what an amazing hotel". No request ever seemed too much. As for the location it’s very well located and easy to get everywhere. We cannot fault this hotel at all, if you appreciate friendly staff and a true 5-star experience seriously look no further you won't be disappointed.

A great boutique hotel with lovely decoration. My girlfriend and I had fantastic time at the presidential suite on the top floor. Hotel manager Christina was very helpful. The kitchen staff (great breakfast!!) and cleaning ladies were very friendly and helped us having an amazing holiday. We will for sure come back.

Great location in Old town, wish we would have just splurged on the room with sea view. The staff was very nice. On our second day we wanted to do the Samaria Gorge hike (highly recommend) they helped us book that and had a packed lunch waiting for us the morning of the hike. Highly recommend this hotel.

We had the most amazing stay at scala. The presidential suite is gorgeous and tastefully done with an amazing view. Angeline at the reception gave us the best recommendations for restaurants, beaches and shopping and the staff was generally wonderful about everything.. !!

Wonderful stay – perfectly located hotel on the harbour with stunning views if you have a sea-facing room. Helpful staff and beautifully designed rooms. Worth noting that there is a flight of stairs up from reception to the rooms, but the team always offered to help with luggage. Would definitely return!

Beautiful rooms. Front lobby and breakfast room not quite up to the same standard. Excellent breakfast! Very helpful staff.

Charming, charming, charming! This boutique hotel located right in the Venetian Harbour was one of the most charming and modern hotel I have stayed in. The breakfast was good, but the people serving made it better! Great overall experience. Very, very conveniently located and not noisy! Our room wasn't.

Loved this hotel. Room & accessories all fantastic, great shower, perfect location. Only criticism would be that breakfast was slightly confusing: a very light buffet, no menu for hot food but some apparently available if you ask. No bar, but it doesn’t matter as you’re surrounded by places to eat & drink. Staff all very friendly and helpful. Felt like a secret hideaway right in the middle of the city. Have stayed in many 5* boutique hotels and the rooms here definitely deserve that description. Would happily book again.