Liked: Friendly, genuine, helpful staff. Good food at Waves restaurant and good variety of American and Jamaican food at the Breakfast Buffet.
Hated: Total lack of accessibility: you will not be able to get around easily on crutches, it would be impossible in a wheelchair, and forget about an elderly person with, for example, a walker! There is NO accommodation for the physically challenged.
Secondly, there is a problem with not enough seating in restaurants at dinner time. There is no clear policy: is it that you have to make a reservation or is it first come first served? We were told the latter but had to wait almost an hour (45 minutes) to be seated, even though we were the FIRST to arrive. Very frustrating experience.