Trivelles Gatwick

Disgusting! Would NEVER use again

Ignorance,apparently, is bliss! Or so this accommodation seems to think! Arrived on site at just after 7. Left standing in reception area (thankfully another guest let us in) until after 8. No apology, no thanks, no nothing. Room appeared clean, but found shower was dirty and grubby where doors run on. Carpets didn’t meet skirting. Cobwebs by mini fridge. And it looked like someone had picked their nose and wiped it across the wall by the mini fridge. Flooring around the bathroom door was patchy at best. No information regarding breakfast, which was paid for, at check in. Arrived for breakfast at 9.02 to be told it’s finished. It’s 7.00 until 9.00. So, can keep you waiting over an hour to check in but can’t allow 2 minutes to get something you paid for.

paul, Ταξίδι 1 διανυκτέρευσης, Σεπ 23, 2021

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Won’t be going back

Checkin was unfriendly, the hotel looked deserted but like out of a horror movie. The staff are unfriendly and are hard to communicate with. The location would have been good but gardens and surrounding areas are very unkept. The hotel is in need of updates and a good clean. Our room looked ok but when a closer inspection was done there was dirt and blood stains which in this current climate is unacceptable. The finish on the room is shabby it looks like a Friday afternoon job! We didn’t eat here so we cannot comment on food but wasn’t told when or where to go if we wanted breakfast. The driveway leading to the hotel is a bumpy ride and there are massive pot holes which have been there over a year. Parking is limited so if you come back late you may struggle to park. The area isn’t noisy we did expect to hear planes but we didn’t really notice so that was the only plus side. The bathroom was pretty clean but if you are over 5’4 you may struggle to fit under the shower. Wasn’t the best as more water came or the pipe than the shower head. If your after a cheap and nasty experience then this is the one for you

Lorna, Οικογενειακό ταξίδι 9 διανυκτερεύσεων, Σεπ 12, 2021

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Disappointing

The driveway leading up to this hotel has too many potholes needs urgent repair. The hotel room was very disappointing nothing like the pictures shown on he website. A bit musty and the carpets looked like they needed to be changed. It was so awful that we decided to leave.

Ταξίδι 1 διανυκτέρευσης, Σεπ 11, 2021

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Self service hotel

We arrived at 9pm There was no receptionist we rang the bell telephoned and emailed eventually another guests let us in at around 9.20 a young man appeared and checked us in We then had to collect our own tea coffee milk from the reception Room was clean and comfortable I paid extra for breakfast and was very disappointed it was tea and toast and cereal help yourself Basically there was only one member of staff and he was pleasant and helpful but could not possible do all the jobs by himself So to round up it fell like a self service hotel Understaffed and very poor selection of breakfast i would like a discount and refund for breakfast Im an unhappy customer £116 is toooo much to pay

Jackie, Ταξίδι 1 διανυκτέρευσης, Σεπ 11, 2021

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Service was good, hotel room was strange. Lights didn't work, coffee stain on skirting boards, tap was loose. Loose pin in curtains.

Daniel, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Σεπ 8, 2021

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Value for money

I really enjoyed my stay very quiet and peaceful , Value for money I'm definitely booking again

Semhar, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Σεπ 7, 2021

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Disturb sleep due to noisey residents in the lounge. No staff available to make sure every resident gets a nice sleep.

Green, Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Σεπ 2, 2021

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Great Value for money

Big clean room for a very good price

Helen, Ταξίδι 1 διανυκτέρευσης, Αυγ 29, 2021

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breakfast area

Paid extra for breakfast & wish we hadn't,there was a dead fly in the cutlery tray ,the area just wasn't very clean & there was a huge spider sat on the wall in the dining area so just didn't eat anything.

William, Ταξίδι 1 διανυκτέρευσης, Αυγ 28, 2021

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Tbh you get what you pay for at this place and it’s cheap cheap cheap

Andrew, Ταξίδι 1 διανυκτέρευσης, Αυγ 22, 2021

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