Concorde Hotel New York

The hotel is in a great location everything within walking distance.... there was a lot of maintenance going on which we were not notified about... there is no bar in the hotel either which was a little disappointing for us.. the staff however were unbelievably helpful ... really lovely staff... room was perfect with great space and very clean... would stay again when all the work is complete..

Hotel undergoing major renovations and construction. No lobby or real hangout areas and very noisy. Guests should be informed prior to booking.

Wifi could be better

I will start by saying I would stay at the Concorde Hotel again. The initial impression really set off alarm bells, but it turned out to be a great experience. Specifically, The entrance of the hotel is temporary, with scaffolding everywhere, and when you go to the lobby on the fourth floor to check in, it seems to be a temporary space that normally is a lounge area. Based upon other experiences with hotels in NY, I was prepared for the entire hotel to be under construction, and for the hotel room to be a complete mess. Actually, once I got past the check-in process, everything else was perfect. The room was clean, newly refurbished, had good air circulation, and had plenty of room for a NY hotel room. My experience with the staff was perfect, check out was efficient, and I had no other problems. That said, I have one issue, which is the additional $25 dollar per day "resort fee". This is nothing other than a way to display an artificially low price on the website, and it is my belief that Hotels.com should require FULL DISCLOSURE of all fees in the bottom line price shown for the hotel.

- very nice room and hotel - great staff - good location

We arrived at Noon and we’re told we’d have to pay a fee ($75, if I recall correctly) to get into a room right away. Otherwise, “Come back at 3 pm.” Traveling is always tiring and it would’ve been great to regroup and freshen up in the room before our afternoon meetings. The room was great and the bathroom was large and terrific, too. With a better arrival policy I’d happily rate the hotel a 10/10.

The hotel is clean and comfortable and in a nice location. My issue is that they charge a $25 daily “resort fee” and this is a hotel, not a resort. I know many hotels do this now but it is very frustrating. I’m not sure what I am getting for this fee?

This hotel is first-rate. The rooms are modern, well lit, spacious and have excellent bathrooms. The bed was remarkably comfortable and the floor on which we stayed was very quiet. Additionally the elevators were reliable and speedy. Staff is friendly, professional and ready to be of assistance. Perhaps the best hotel stay I have experienced in the Big Apple. And our view ended up being pretty great as well.

We had a great stay. Everything was amazing, clean and comfortable.