2/10 Κακό
15 Φεβρουαρίου 2025
Think twice before booking here!
This booking was a nightmare. Our flight was delayed by four hours out of Chicago. I had tried numerous times to reach this hotel to let them know that we would be late. They did not answer the phone except for two times and then they put me on hold and we were disconnected. When I showed up for my reservation. They said they counted me as a no-show and they had no rooms available. We ended up spending the early morning hours in their lobby that was very cold and uncomfortable. I had tried to even email them or text them about my delay but they failed to acknowledge the text or email email. So think twice before you would ever book this hotel. It was in need of updates. The public bathroom had no soap to wash your hands and no paper towels to dry them. There was nothing close by for grabbing something for breakfast.
Jana
Jana, ταξίδι 1 διανυκτέρευσης
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com