We booked two rooms. In one room, hot water run out at the end of first shower. They said they would look into it but next day there was still no hot water when we checked out. In the other room, room-service staff thought we were late in checking out and put all our affairs into bags, some of them dirty (used for shoes). But it was their error, we were not checking out on that day! To err is human, but putting all our stuff in bags, opening our suitcases and putting the bags inside is not correct procedure to deal with a delayed check-out! We ended up washing and drying stuff overnight...
The front desk staff were very friendly all the time, presented their excuses, and offered us (3 persons) a free breakfast
Other than these incidents, the rooms were great, clean, quiet, the price reasonable, and the hotel just a 15-minute walk from the sightseeing areas.