the staff was friendly. the little amenities in the lobby were nice. overall the room was fairly clean, but there was black hair on two of the pillows and a white stain on the wall above one of the beds. however, the worst part was there was a false fire alarm (not their fault) at 11, when my jet lagged family had finally gotten to sleep. instead of a flashing light in the room, the hotel got on a loudspeaker in our room, which woke us up, but were still asleep, so we didn't know what was going on. then, we went back to bed, and 10 minutes later, again a super loud message over the speaker in the room. we woke up again, and they repeated the message but it was unintelligible, so i went down to the lobby where they explained it was a false alarm. to top it off, they left the intercom on the rooms playing muzak. so, if there had been a real fire alarm, we wouldn't have been toast, but there wasn't and they woke us up two more times.