6/10 Καλό
5 Ιανουαρίου 2025
Misleading listing, dusty, but mostly comfortable
Somehow my wife and child had been deleted from the booking and I was charged for a room upgrade from a single queen to a double queen. The hotel manager eventually refunded part of the charge as only an additional charge for an infant was allowed per the terms and conditions, but I had to spend an hour with customer service for hotels.com and the manager to get it resolved. Neither their single or double queen beds are actually queen sized (180 cm), but are smaller double beds at 150 and 160 cm. The room was very dusty but otherwise in good order. The layout did make it hard to see the TV from half the bed, but since we weren’t really there for the TV I honestly didn’t care. One towel also had brown staining. Breakfast was good. One thing to look out for is parking. The listing states that parking is available, however this is just public parking in a garage across the street. If you arrive at a busy time as did we, you run the risk of the garage being full as no spots are allocated specifically to guests of the hotel. Overall the hotel was fine, but being nickle and dimed at arrival and some misleading descriptions made it a bit less smooth than staying with Thon hotels usually is.
Nicklas
Nicklas, οικογενειακό ταξίδι 1 διανυκτέρευσης
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