Studio 6 Tyler, TX

Quiet and spacious

Managers and workers are extremely rude and not helpful

Customer service was horrible they didn’t care about the request I made, none smoking room smelled just like smoke

The worst stay ever. I showed up and the lady took a $20 deposit. When I checked in the room, I wasn't abie to operate the wall unit to turn on heat. So they let me switch rooms. New room had central heat but this room had roaches. I still stayed. No pots or pans for an ext stay w a full kitchen. The floors were dirty needed to be vacu swept. Next day instead of checking out, I decided to stay. I asked the foreign guy w the cart if he could ask the non ENGLISH SPEAKING cleaning lady to sweep and vacuum. He got pissed off bc I did. I found the cleaning lady and did the best I could w hand gestures that the floor needed sweeping in the kitchen area. Extended for another day to come from work to find shit backed up in the toilet. I called for maintenance and a white guy showed up in flip flops w a plunger. Told me to hold the lever down when flushing in the future. Checked out the next day went to get my $20 deposit and the lady said I couldn't have it bc i checked out late. This place is disgusting, have stains on absolutely everything that it can soak up. They need to close and be torn down. All appliances are old and not fit to cook in. Room wreaked of piss aka urine. The foreigners cater to white people and Mexicans and their own but treat blacks like shit. Man I hate that place!!!! Foreign man and woman run it but refer to their "manager" quite often. I asked to see the manager, he wasn't available of course. Hotels.com should be ashamed of themselves doing biz w them

Went to check in, check in was easy and a breeze. Got the room key, went to the room, the card reader was not working. No lights and wasn’t evening attempting to open. So I went to the office to let them know. They gave me a new key to try. Tried it again, did not work. They had to put me in a different room, gave me two new keys. After trying for 5 minutes I finally got in. Every time I needed to get into my room it took several minutes just to get the reader to work. Rooms are very outdated and smell old and musty. The bathroom tub showed small signs of mold, but I was only there for one night. towels are very small, there was no shampoo or conditioner, only two small bars of soap. The kitchen was fully stocked of dishes but no dish soap to wash them, nor any towels for the kitchen. Very disappointing stay. It was my first time here, and I’ll probably just go back to staying at Days Inn for a little extra money.